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Disclaimer:
The material and information provided below and on our website is provided as general information only, and on the understanding that Critical Info is not giving you professional or legal advice on a particular matter, or on your particular circumstances. The information provided may include information from third parties, and does not indicate ... Read More
Helpful Links
Government Services
- Smartraveller is a great resource for all your immediate needs should a loved one die overseas.
- Services Australia has information on support available to you.
- Australia Taxation Office has information on taxation obligations.
- Medicare is notified through Services Australia listed above.
- Australian Electoral Commission to notify them of a loved one’s death.
- Australia Post to redirect mail and notify them of your loved one’s death.
- Department of Veteran Affairs to notify them of a loved one’s death if they were once a serving member of the armed forces.
- healthdirect: trusted health information and advice online and over the phone (1800 022 222), known as NURSE-ON-CALL in Victoria, available 24 hours a day, 7 days a week. Funded by the governments of Australia.
https://www.healthdirect.gov.au/
- 1800RESPECT
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
Call 1800 737 732, chat online via our website or text 0458 737 732.
https://www.1800respect.org.au/
- National Relay Service (NRS) can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.
- The Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. The TIS National interpreting panel includes more than 2,700 interpreters who provide interpreting services in over 150 languages and dialects.
TIS National specifically provides:
- Immediate phone interpreting.
- Automated Telephone Interpreting Service (ATIS) (automated voice-prompted immediate phone interpreting).
- Pre-booked phone interpreting.
- On-site interpreting.
- Video remote interpreting.
TIS National operates 24 hours a day, 7 days a week.
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Fair Work Ombudsman provides information about your bereavement leave entitlements.
- Australian Death Notification Service is a free online government service to help you notify so you know who they are advising on your behalf.
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Apply for a Death certificate
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STATE REVENUE OFFICE
Victoria
State Revenue Office Victoria, Level 2, 121 Exhibition Street, Melbourne VIC 3000
State Revenue Office, GPO Box 1641, Melbourne VIC 3001
All enquiries: 13 21 61
International Callers: (+61) 3 9628 0000
New South Wales
Revenue NSW, Revenue NSW, GPO Box 4042, Sydney NSW 2001
(02) 7808 6940 1300 138 118 TTY Phone: 1300 555 727
https://www.revenue.nsw.gov.au/
Australian Capital Territory
Revenue ACT, ACT Revenue Office, GPO Box 293, CANBERRA ACT 2601
Queensland
Queensland Revenue office, Queensland Revenue Office, PO Box 15931, City East QLD 4002
1300 300 734
Northern Territory
Territory Revenue Office TRO, Charles Darwin Centre, 19 The Mall, Darwin NT 0801
GPO Box 1974, Darwin NT 0801, Australia
Phone 61 8 8999 6500
Western Australia
Revenue WA, 200 St Georges Tce, Perth WA 6000
Phone:61 8 9262 1400 / 1300 368 364
Tasmania
State Revenue Office Tasmania, Salamanca Building, 4 Salamanca Place, Hobart TAS 7000
Phone: (03) 6166 4400
Other Services
- Returned and Services League to notify them of a loved one’s death
- The Australian Bereavement Register to stop unwanted direct mail being sent to your loved one.
- The Ageing Revolution
Our aim at The Ageing Revolution is to make a positive and tangible difference to the lives of older people, their friends and their families – that’s just about everyone.
Creators of Carked It! A game about Life, Death and Beyond.
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End Stage Matters
Our Vision: is to reclaim the old ways of familiarity with death and dying, and with acceptance in our culture of the natural order of things; an embracing of our impermanence and preparation for death, and in so doing, to live life more fully.
Australian distributors of “The Death Deck” & “The E•O•L (End of Life) Deck”
Info here https://thedeathdeck.com/
Buy here https://endstagematters.com/shop-2/
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Heaven and Earth Eco Burial Products Pty Ltd
At Heaven & Earth we are passionate about green living and green dying. We are proud to develop products that reduce toxic, unsustainable and non-biodegradable products being interred in the earth. Heaven & Earth is committed to providing funeral products that are green, ethical and beautiful.
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Australian Psychological Society
Use the "Find a psychologist" search to look for someone in your area.
- Dementia
Dementia Doulas International
At Dementia Doulas International you’ll find like-minded people dedicated to assisting you to make a difference to the end of life experience for someone living with dementia. If you’re an existing Dementia Doula or an aspiring Dementia Doula, we’d love to hear from you. Why? Because nobody should be going it alone.
https://www.dementiadoulas.com.au
Dementia Australia
We exist to support and empower the estimated half a million Australians living with dementia and almost 1.6 million people involved in their care. Dementia is the second leading cause of death in Australia yet remains one of the most challenging and misunderstood conditions. Founded by carers more than 35 years ago, today we are the national peak body for people impacted by dementia in Australia.
The Wicking Dementia Centre
The Wicking Dementia Research and Education Centre (WDREC) is unique in Australia as an integrated dementia centre that is active across a range of disciplines, seeking to improve the lives of people with dementia and their carers.
Dementia Support Australia
Our role at Dementia Support Australia is to improve the quality of life for people living with dementia and their carers. We do this by working in partnership with the person living with dementia and their care network to understand the causes or
triggers that led to changes in behaviour.
The Dementia Centre
The Dementia Centre is the heart of excellence in dementia expertise. We exist to improve the quality of life for people with dementia, their families and those who provide their care. Founded in 1995, our approach is proven in practice, defining and informing the provision of care worldwide.
https://www.dementiacentre.com
QLD Brain Institute
Mission - To unlock the mysteries of the brain to generate new knowledge, understand learning and memory, and develop new technologies to improve lives, and diagnose and treat brain disease and mental health.
Australian Institute of Health and Welfare
Dementia is a term used to describe a group of conditions characterised by the gradual impairment of brain function. It is commonly associated with memory loss, but can affect speech, cognition (thought), behaviour and mobility. An individual’s
personality may also change, and health and functional ability decline as the condition progresses.
Positive Approach to Care
Positive Approach to Care enhances life and relationships of those living with brain change by fostering an inclusive global community.
#1 free app offering a vast range of meditations.
- Rural Health Connect is an online platform that links people to psychologists over video calls and phone calls. They originated in Central QLD in response to a clear need for better access to psychologists in rural areas and have now expanded across rural Australia.
Rural Health Connect has just announced a new program providing psychological support to those impacted by perinatal loss (miscarriage, stillbirth, termination for medical reasons and neonatal death).
This program has been supported by the Australian Government with the below groups being supported by this service:
-Aboriginal and Torres Strait Islander people
-Culturally and Linguistically Diverse (CALD) families
-Refugee and migrant communities
-Women and families in rural and remote Australia
-Women and families under 20 years
- Sophie's Legacy is a mental health crisis in the veterinary industry is costing lives. We’re striving to save them.
Grief & Bereavement
- Griefline
Griefline is a national not-for-profit organisation committed to supporting Australians navigating loss and grief. Through the free programs and services they provide, they aim to normalise the grief experience by alleviating the pressure many feel to grieve in a certain way and within a set timeframe. They believe in the power of connection and compassion and will walk alongside you on your journey through grief.
- Grief Australia
Providing everyone with the help they need, while fostering greater recognition and a deeper understanding of the grief experience, for all Australians.
https://www.grief.org.au/
- National Association for Loss and Grief (NSW) Inc
The organisation continues to provide a service to individuals, families and communities through its Grief Support service and now has branches in Dubbo (Head Office), Mudgee, Hunter and Sydney (Telephone).
https://www.nalag.org.au/about
- Lights Out
LightsOut provides a Grief Education Program designed to empower people by increasing their knowledge and awareness about dying, death, and grief. - National Centre for Childhood Grief is a charitable organisation to address the needs of bereaved children and young people aged 3 to 18 years.
https://childhoodgrief.org.au/
- The Compassionate Friends
One of the largest mutual support self-help bereavement organisations in the world. Our members understand the true pain that comes with the death of a son, daughter, brother, sister or grandchild, and this understanding comes from their own lived experience.
https://tcfa.org.au/
- WINGS of Hope
WINGS of Hope stands for We Inspire New Growth After Suicide Loss. WINGS of Hope was founded in 2007 and is a registered harm prevention charity. It aims to help those bereaved by suicide by reducing isolation and preventing harm.
https://wingsofhope.org.au/
- StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.
https://standbysupport.com.au/
- Motherless Daughters Australia
Our aim is to help women, girls, and families navigate the emotional distress and lifelong impact caused by the loss of their mothers. We believe that with the right support, guidance and resources, motherless daughters feel less alone and more supported in their life journey.
https://www.motherlessdaughters.com.au/
- It’s Okay not to be Okay’s mission is to advocate and create change in mental health, grief and suicide prevention.
It’s okay, not to be okay was started in 2016 by us three grieving sisters who lost our brother Ben to suicide. It’s okay not to be okay is a registered charity that’s mission is to advocate and create change in mental health, grief and suicide prevention. We do this by running community events and providing gift packs for those bereaved by suicide, running social media campaigns through all platforms that increase mental health literacy and raising awareness about the support available.
We also fund counselling sessions for those who might need help but not be able to afford to do so. We encourage people to wear our message which reduces stigma, starts conversations and normalises seeking help for your mental health.
https://itsokaynottobeokay.com.au
- Speak & Share their vision is to become one of Australia’s most impactful Mental Health advocacy organisations that creates everlasting change in our community.
- Feel the Magic
In person and online camps and grief resources for kids aged 7-18 after death of a parent, guardian, or sibling.
feelthemagic.org.au / 1300 602 465
- Grief Link
Online information for the bereaved and grieving, carers, friends and colleagues.
grieflink.org.au
- Refuge in Grief
An interactive website providing “grief support that doesn’t suck”! Megan Devine, the creator of the website, has also written a book, created on-line courses and published podcasts - all available via the website. Megan is a psychotherapist with over 20 years in the field of grief.
- Sands
Sands is a volunteer-based organisation providing individualised care from one bereaved parent to another, giving them support and hope for the future, following the death of a baby.
- Thirrili
A not for profit organisation which aims to contribute to the broader social wellbeing of the Aboriginal and Torres Strait Islander people. Thirrili provides emotional and practical support to families impacted by a loss from suicide or other fatal traumatic incidents.
- MyGrief
Providing tools and resources to support bereaved people and provides practical strategies for families and friends on how to best support someone in the midst of their bereavement.
- Ladybird Care Foundation provides bereavement care that supports and empowers grieving families to find hope and purpose once again, creating pathways for healing. Starting in Queensland this service is now available to all Australians.
- The Peer Mentor Program evolved in response to a call from bereaved parents, seeking to meet a peer with a lived experience. The highly qualified bereavement care professionals actively recruit, train and supervise volunteer peer mentors, with lived experience, to become the human connection of support.
- Forever Held was established in 2022 to support bereaved parents through the provision of short-term retreat accommodation at no cost. Built in natural surrounds, the retreat offers grieving parents a place of refuge and rest.
- Sad Dads Club helps fellow bereaved fathers navigate life after loss by nurturing a supportive community and providing access to mental health services. Their Instagram page is fantastic, showcasing photos and videos from the loss community they have created. You will also find their website an amazing resource if you are looking for other stories and some background to who the 'Sad Dads' are and how this amazing organisation started.
- The Grief Cocoon's mission is to create a world where no one grieves alone because they’re empowered with creative tools, resources, and community that allows them to live a better life alongside grief.
Baby, Child and Youth
- Red Nose Grief and Loss & Sands (Stillbirth and Neonatal Death Support):
To provide love, hope, understanding and support to families facing the devastating loss of their child.
- Precious Wings
To ensure all families who have lost a child have a feeling of ‘not being alone’ when leaving hospital with empty arms, and that they receive the support they need to navigate this difficult grief journey. - Bears of Hope
We provide support for families who experience the loss of their baby.
https://www.bearsofhope.org.au/
- Love From Dad is designed to be the website that I looked for as a dad, but could never find in the days after our daughter passed away in 2022. A one stop shop full of resources to assist and help you find your feet in the days, weeks, months and years after the devastating loss of something so close to your heart, your child.
https://www.lovefromdad.com.au/
- Bloss - Riverina Pregnancy & Baby Loss Support Inc
Bloss provides support to people who have experienced the loss of a baby, through pregnancy, stillbirth and neonatal loss. Bloss operates primarily in the Wagga Wagga NSW area but has links across the Riverina area & Murrumbidgee Local Health District to provide support.
- Gidget Foundation
Gidget Foundation Australia is a not-for-profit organisation that exists to support the emotional wellbeing of expectant and new parents to ensure they receive timely, appropriate and specialist care.
https://www.gidgetfoundation.org.au/
- Pink Elephants
Pink Elephants provides the latest resources, information and peer-support for anyone impacted by early pregnancy loss.
https://www.pinkelephants.org.au/
- Rebecca Jane Foundation
Provide a simple but beautiful farewell to babies between the ages of 20 weeks gestation (or registered birth) and one year of age, where their parents will incur a significant financial impact by providing a farewell for their angel baby.
- PANDA – Perinatal Anxiety & Depression Australia
Supports the mental health of parents and families during pregnancy and in their first year of parenthood.
https://panda.org.au/
- Children by Choice
Our counselling team offers decision making counselling, evidence-based information on pregnancy options, referrals to health and support services, and post-abortion counselling and support, to clients across Queensland.
https://www.childrenbychoice.org.au/
- Stillbirth Foundation Australia
The Stillbirth Foundation Australia was established in 2005 to raise funds to reduce the incidence and impact of stillbirth through research, education and advocacy.
https://stillbirthfoundation.org.au/
- Alannah & Madeline Foundation
We champion and strengthen the rights of children and young people to live free from violence and trauma wherever they live, learn and play.
https://www.alannahandmadeline.org.au/
- Lionheart Camp for Kids
We are a not-for-profit organisation empowering bereaved children and families to navigate their grief journey through education, peer-support, strength-building and resilience.
https://lionheartcampforkids.com.au/about
- Feel the Magic is an Australian charity providing early intervention grief education programs for kids aged 7 to 18, who are experiencing pain and isolation due to the death of a parent, guardian, or sibling.
https://feelthemagic.org.au/about-us/
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Wombat’s Wish is a grassroots not-for-profit organisation based in Drysdale, Victoria. We are community-focused, with programs and services that are therapeutic and evidence-based. Our mission is to support children and young people after the death of their parent/carer, with our outreach encompassing the entire state of Victoria, Australia.
- Kids Helpline
For children and young people aged 5 to 25. - Headspace is the National Youth Mental Health Foundation. Provide early intervention mental health services to 12-25-year-olds.
- National Centre for Childhood Grief is a charitable organisation to address the needs of bereaved children and young people aged 3 to 18 years.
https://childhoodgrief.org.au/
- Canteen
Canteen supports 12-25 year-olds dealing with their own diagnosis, a close family member’s cancer or the death of a loved one. Our services also now extend to parents, because when they cope better with cancer and communicate openly, their children are likely to experience less distress and anxiety.
https://www.canteen.org.au/
- MacKillop Seasons
MacKillop Seasons evidence-based programs build knowledge and capacity of professionals to provide a safe space for children, young people and adults to learn knowledge, skills and attitudes to understand and respond to experiences of change, loss and grief. We help build the wellbeing and resilience of schools and communities following adversity.
https://www.mackillopseasons.org.au/
- Young Carers Network
Support young people under 25 caring for a family member or friend.
youngcarersnetwork.com.au
- Redkite
Offers financial, emotional, and educational support for people with cancer aged up to 18, as well as their families and networks.
redkite.org.au / 1800 592 410
- Cancer Council Australia
Cancer Council Australia is Australia’s leading cancer charity, and the only Australian charity working across every aspect of every cancer, from research to prevention and support.
Australian Capital Territory - https://www.actcancer.org
North South Wales - https://www.cancercouncil.com.au
Northern Territory - https://www.cancer.org.au
Queensland - https://cancerqld.org.au
South Australia - https://www.cancersa.org.au
Tasmania - https://www.cancer.org.au
Victoria - https://www.cancervic.org.au
Western Australia - https://cancerwa.asn.au
- The Willow Tree Foundation
Supporting families in making social, emotional and spiritual end of life plans for their child, adolescent or young adult is the focus for The Willow Tree as we grow. We work alongside family members and / or service providers to best manage and provide appropriate support to their family member or client.
- The Compassionate Friends assist bereaved families in the rebuilding of their lives after the death of their child, and to support their efforts to achieve emotional and mental health.
- Perinatal Mental Health Week (PMHW) takes place annually in November – a national week to raise awareness, provide information, referral pathway support and de-stigmatise perinatal mental health issues. A united sector supporting expectant and new parents during what will be one of the most vulnerable times in their life.
- Penthos provides grieving parents a fully donor-funded, specialist therapy program for couples suffering unresolved grief following the loss of a child.Penthos provides a free tertiary mental health service delivered by specially trained health professionals (psychiatrists, clinical psychologists, social workers, and couple therapists). Couples can attend therapy face-to-face or via video link depending on their location or circumstances.
- Wish Collective is more than a initiative, it's a compassionate community born out of lived experiences, with a mission to make the path to parenthood a little less lonely.
- The Vilomah Community Our purpose is that no woman or family experiences pregnancy and infant loss alone'' Based in the Riverina Area NSW.
- Amber NT supports Territorians through the unimaginable loss of a child for any reason, from conception to 18.
- Daddys with Angels is dedicated to supporting every family member grappling with the loss of a child. We offer resources and guidance to help navigate the aftermath of a child bereavement, at any age or gestation. Through our international network, we provide specialist support for dads who are often isolated in their grief.
- 4Louis is a UK charity that works across the country (United Kingdom) to support anyone affected by miscarriage, stillbirth and the death of a baby or child. We also work to improve the care bereaved families receive from health care and other professionals. 4Louis has also partnered with Australian Charity The Prepare Foundation to create the 'Tiny Footprints Brotherhood'
- Sands is here to support you for as long as you need. Whether you’re a dad, brother, uncle, grandparent, friend or colleague there is information and support available in many different ways, some of which are listed below. Sands United FC is a unique way for dads and other bereaved family members to come together through a shared love of sport and find a support network where they can feel at ease talking about their grief when they're ready.
- The Lily Mae Foundation supports Parents and Families after a Stillbirth, Neonatal Death, Miscarriage
or Medical Termination. It is also the home of :
- Still Parents Podcast
- Still Dads Blog
- Beyond the Rainbow is a not for profit organisation that was established in 2023 by local Tasmanian families that are all too familiar with the impact of baby loss.
- Precious Wings is passionate about helping families who are faced with the devastating loss of their child. We supply Memory Boxes to hospitals across Queensland and these are given to families who lose a baby, of any gestation, and to families who lose a child up to the age of 16, regardless of cause of death.
Adult
- Lifeline
We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone. - Beyond Blue
Your mental health is important. Some days are better than others and we all need a helping hand from time to time. - Solace
We provide grief support for those grieving over the death of their partner
http://www.solace.org.au/
- Open Arms
For free mental health support and resources, Open Arms is available to veterans and their immediate families. Call them 24/7 on 1800 011 046 or visit the Open Arms website.
www.openarms.gov.au
- MensLine Australia
MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.
- Gotcha4Life
Gotcha4Life’s mission is to inspire and enable people to take action to build their mental fitness.
Our vision is a suicide-free world, where no one worries alone.
https://www.gotcha4life.org
- Suicide Call Back Service
Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide. - Headtohealth
Head to Health helps all Australians access the mental health and wellbeing services that are right for them. It makes it easier to navigate and choose the most suitable care options, whether that’s face-to-face, via phone, or online.
- Homicide Victims Support Group Australia Inc.
We’re A Not-For-Profit Organisation Based In NSW Dedicated To Helping Support Families Of Homicide Victims.
- Amber Community (formerly Road Trauma Support Services Victoria)
We provide counselling and support to people affected by road trauma and address attitudes and behaviours of road users through education.
www.ambercommunity.org.au
- Support After Suicide
Our mission is to support those bereaved by suicide: providing resources and services for individuals and professionals.
http://www.supportaftersuicide.org.au
Victims of Crime Support Agencies
Victoria- www.victimsofcrime.vic.gov.au
Queensland - https://www.qld.gov.au
Canberra - https://www.police.act.gov.au
New South Wales - https://www.victimsservices.justice.nsw.gov.au
Tasmania - https://www.justice.tas.gov.au
Northern Territory - https://www.ntcommunity.org.au
Western Australia - https://www.police.wa.gov.au
South Australia - https://www.voc.sa.gov.au
- Compassionate Communities Australia
Weaving compassion and connection across Australia as we live, die, grieve and care for each other. Compassionate Communities grow connectedness and compassion, working together, to create a supportive environment for those in need.
https://compassionatecommunities.au
Helping nurses care for older people who have a disease or illness that cannot be cured or who are becoming frail.
Empowering and equipping family caregivers with the resources they need and deserve.
- Mentis Assist is one of Victoria’s primary not-for-profit community managed mental health service providers supporting people with mental illness and psychiatric disabilities.
- Roses in the Ocean, Peer CARE Companion Warmline, is a unique suicide prevention call-back service providing a safe place for people with a lived experience of suicide to connect with others with a similar lived experience for a chat, in a shared space of compassion, understanding and respect.
- StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.
End-of-life Planning, Palliative Care & Carer Support
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Palliative Care Australia (PCA)
Palliative Care Australia (PCA) is the national peak body for palliative care, representing all those who work towards high quality palliative care for all Australians who need it.
Purpose - Palliative Care Australia leads a unified voice to strengthen our collective impact towards excellence in palliative care.
Vision - We see a world where quality palliative care is available for all, when and where they need it.
PCA believes high quality palliative care should be available and accessible to people living with a life-limiting illness when and where they need it.
Working closely with consumers, its Member Organisations and the palliative care workforce, PCA aims to improve access to, and promote the need for, palliative care.
PCA advocates for system improvements, provides a range of tools and resources free of charge to the Australian public and health workforce, and also offers the National Palliative Care Services Directory from its website
https://palliativecare.org.au/
Opioid medicines are pain relievers. They include medicines such as codeine, morphine and oxycodone. Knowing the facts and helping to unravel a few myths, will help you understand opioid medicines.
Facts about morphine and other opioid medicines in palliative care
Aboriginal and Torres Strait Islander (people)
What Matters Most for Older Australians
Working out what’s right for you
Discussing Choices – Indigenous Advance Care Plans – A Learning Resource (a video)
On the remote Aboriginal and Torres Strait Islander community of Groote Eylandt, Northern Territory, local Health Centre professionals have had success by working respectfully with the local Anindilyakwa people, empowering them to express their end-of-life wishes by outlining the various aspects of an Advance Care Plan in a culturally safe and appropriate way. With the endorsement of Elders, many community members have completed an individual Advanced Care Plan.
- CareSearch is funded by the Australian Government Department of Health and Aged Care. Palliative care evidence and tools for health professionals and information about death and dying for the whole community.
https://www.caresearch.com.au/This site has great resources about some of the diverse populations in Australia and why palliative care matters for them.
https://www.caresearch.com.au
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The Organ and Tissue Authority (OTA) leads the Australian Government’s national program to improve organ and tissue donation, so more Australians have access to a transplant. This is done in partnership with state and territory governments, DonateLife teams, hospitals, health specialists and the community.
The OTA works in collaboration with the DonateLife Agency in each state and territory and the specialist donation medical, nursing and support staff, who deliver the nationally consistent program. They make up the DonateLife Network.
Established in 2009, the OTA operates under the Australian Organ and Tissue Donation and Transplantation Authority Act 2008 (the Act). The OTA is an independent statutory agency within the Australian Government Health portfolio.
Find your local DonateLife Agency
The Australian Government, through the OTA, provides funding to state and territory governments to deliver donation services consistent with the national program.
Each state and territory have a DonateLife agency; a clinical leadership team; and hospital-based medical and nursing donation specialist staff. Agency staff also include educators, communication officers, donor family support officers, and data and audit personnel. These teams are referred to as the DonateLife Network.
The DonateLife Network includes:
- 8 DonateLife agencies across Australia.
- more than 275 DonateLife staff (150 full-time equivalent positions)
- 150 full-time equivalent positions
- covering over 90 hospitals.
Contact DonateLife ACT - General enquiries!
The Canberra Hospital
Building 12, Level 3, Room 007, Yamba Drive, Garran ACT 2605
PO Box 11, Woden ACT 2606
Phone: (02) 5124 5625
Fax: (02) 5124 2405
Email: Organ.Donation@act.gov.au
Contact DonateLife NSW - General enquiries.
Level 6, 4 Belgrave St, Kogarah NSW 2217
PO Box 486, Kogarah NSW 1485
Phone: (02) 8566 1700
Fax: (02) 8566 1755
Email: seslhd-nsworgandonation@health.nsw.gov.au
Contact DonateLife NT
Level 1, Red Wing, (Building 4)
Royal Darwin Hospital, Rocklands Drive, Tiwi NT 0810
PO Box 41326, Casuarina NT 0811
Phone: (08) 8922 8349
Fax: (08) 8944 8096
Email: donatelife@nt.gov.au
Contact DonateLife Queensland - General enquiries.
Building 1, Level 4, Princess Alexandra Hospital, 199 Ipswich Road, Woolloongabba QLD 4102
Phone: (07) 3176 2350
Fax: (07) 3176 2999
Email: donatelife@health.qld.gov.au
Contact DonateLife SA - General enquiries.
Ground Floor, Allianz Centre, 55 Currie Street, Adelaide SA 5000
PO Box 287, Rundle Mall SA 5000
Phone: (08) 8207 7117
Fax: (08) 8207 7102
Email: donatelifesa@sa.gov.au
Contact DonateLife TAS - General Enquiries
Hobart Corporate Centre,
Level 3, 85 Macquarie Street, Hobart TAS 7000
GPO Box 1236, Hobart TAS 7001
Phone: (03) 6270 2209
Fax: (03) 6270 2223
Email: donatelife.tasmania@ths.tas.gov.au
Contact DonateLife Victoria - General enquiries
Level 2, 19–21 Argyle Place South, Carlton VIC 3053
Phone: (03) 8317 7400 or 1300 133 050 (toll free)
Fax: (03) 9349 2730
Email: donatelife@redcrossblood.org.au
Contact DonateLife WA - General enquiries.
Hawthorn House, 100 Flinders Street, Mt Hawthorn WA 6016
PO Box 332, Northbridge WA 6865
Phone: 1800 950 155
Fax: 1800 950 199
Email: DonateLifeWA@health.wa.gov.au
- Advance Care Planning Australia
A national program funded by the Australian Government Department of Health and Aged Care, enabling Australians to make the best choices for their future health and care.
https://www.advancecareplanning.org.au
Understand advance care planning
Advance care planning explained, the advance care planning process and starting the conversation.
Advance care planning explained
Advance care planning involves planning for your future health care and communicating your treatment preferences.
ACT - https://www.advancecareplanning.org.au
NSW - https://www.advancecareplanning.org.au
NT - https://www.advancecareplanning.org.au
Queensland - https://www.advancecareplanning.org.au
South Australia - https://www.advancecareplanning.org.au
Tasmania - https://www.advancecareplanning.org.au
Victoria - https://www.advancecareplanning.org.au
Western Australia - https://www.advancecareplanning.org.au
For Aboriginal and Torres Strait Islander peoples - https://www.advancecareplanning.org.au
- Go Gentle
Go Gentle was founded in 2016 by broadcaster Andrew Denton. We are a charity working nationally to promote choice at the end of life, including the option of voluntary assisted dying.
Our vision is an Australia where we all are empowered to choose the end-of-life care that is right for us. We have been instrumental in passing voluntary assisted dying laws in all six states.
https://www.gogentleaustralia.org.au
Better off Dead
In Season 1, Andrew Denton investigated the stories, moral arguments and individuals woven into discussions about why good people are dying bad deaths in Australia – because there is no law to help them.
In Season 2, Andrew Denton picks up where his ground-breaking podcast Better Off Dead left off five years ago, with an investigation into the first year of Victoria’s landmark voluntary assisted dying law.
- Voluntary Assisted Dying South Australia
Voluntary Assisted Dying South Australia (VADSA) was formed to lobby, campaign and advocate in South Australia for the health benefits of legal voluntary assisted dying.
NSW - https://www.health.nsw.gov.au
Queensland - https://www.health.qld.gov.au
South Australia - https://www.sahealth.sa.gov.au
Tasmania - https://www.health.tas.gov.au
Victoria - https://www.health.vic.gov.au
Western Australia - https://www.health.wa.gov.au
- Dying With Dignity
Voluntary assisted dying (VAD) care navigators (or equivalent roles) exist in most states and territories to provide support and advice for people accessing or seeking to access VAD, their families and carers, and health professionals.
Queensland - https://www.dwdq.org.au/
Tasmania - https://www.dwdtas.org.au
ACT - https://www.dwdact.org.au
NSW - https://www.dwdnsw.org.au
Victoria - https://www.dwdv.org.au
Western Australia - https://www.dwdwa.org.au
- The Northern Territory Voluntary Euthanasia Society (NTVES)
The Northern Territory Voluntary Euthanasia Society (NTVES) is a dying-with-dignity and voluntary euthanasia society based in Darwin, Northern Territory.
- The Australian Patients Association (APA)
The Australian Patients Association (APA) is an independent not-for-profit organisation dedicated to championing and protecting the rights and interests of patients, improving the patient experience and their health outcomes. Our main roles are providing patient advocacy, information and support.
- Dying to Know Day
Dying to Know Day is an annual campaign that empowers all adult Australians to be strong self-advocates for their own personal planning when it comes to their future.
https://www.dyingtoknowday.com
- Carers Australia
Carers Australia is the national peak body representing Australia’s unpaid carers, advocating on their behalf to influence policies and services at a national level.
https://www.carersaustralia.com.au
- End-of-Life Directions for Aged Care (ELDAC):
ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians. ELDAC is funded by the Australian Government Department of Health and Aged Care.
https://www.eldac.com.au
- Carer Gateway
Practical information, resources, and counselling for carers.
carergateway.gov.au / 1800 422 737
- Carer Help
Information for people caring for someone at end of life.
carerhelp.com.au
- Caring at Home
Information for people caring for someone at end of life.
https://www.caringathomeproject.com.au
- Willow EOL Education Program
Be at the forefront of the end-of-life education and planning revolution. The Willow EOL Educator Program gives you access to Willow’s expanding end-of-life education and planning tools and products, including detailed scripts for at least 10 virtual workshops, advance-care-planning and coaching tools, as well as marketing support, and professional and business development. Jacqui Williams, a Preparing the Way Trainer, leads Willow in Australia. Jacqui can be contacted at jacqui@endoflifetransitions.com.au.
- End of Life Doula Directory
An independently run directory especially for end of life doulas / consultants. The purpose is to help clients find the support they need through a comprehensive listing of end of life doulas in Australia.
https://www.endoflifedouladirectory.com.au
- Conversations about Death
Conversations about Death boldly explores and challenges the denial, fear and avoidance that so often stand between us and a meaningful end of life. This book offers truly holistic advice about the end of life.
- The Bottom Drawer Book
The Bottom Drawer Book is an after-death action plan. Your ideas, funeral plans, and your life’s reflections will sit quietly in its pages until they’re needed.
https://thebottomdrawerbook.com.au
- The Art of Being a Healing Presence
Jim Miller teamed with hospice chaplain Susan Cutshall to create a book about how to be with others in a way that's compassionate, nurturing, healing, and potentially even transforming.
- Dying to be Me
In Dying to Be Me, Anita freely shares all she has learned about illness, healing, fear, 'being love,' and the true magnificence of each and every human being! https://www.booktopia.com.au
- The Five Invitations
The Five Invitations show us how to accept and embrace dying in the midst of a death-denying era and explain how death can be the guide we need to wake up fully to our lives.
- A Better Death
With an emphasis on advocacy, leaving a legacy, and staying true to our deepest convictions, Dr Srivastava tells stories of strength, hope and resilience in the face of grief, and offers an optimistic meditation on living and dying well.
- Understanding Your Grief: Ten Essential Touchstones for Finding Hope and Healing Your Heart
Explaining the important difference between grief and mourning, this book explores every mourner's need to acknowledge death and embrace the pain of loss.
- ABC Everyday
Planning ahead for this event allows you to have a say in everything, from what song is played at your funeral, to what happens to your body and your stuff when you’re gone.
How to prepare for your own death
The idea of sitting with someone who is dying, particularly when they’re someone you care about, is something many of us find overwhelming.
How to sit with someone who's dying
- ABC News
‘A lot of people are out there, not telling people their family member’s got dementia. They’re embarrassed and don’t want to believe it themselves.’
Carers of loved ones with dementia supported to navigate ‘tiring, isolating’ reality
- Better Health Victoria
Every person is different and symptoms experienced at end of life vary.
https://www.betterhealth.vic.gov.au
- Natural Death Advocacy Network
A growing Australian network and advocacy partnership of community facilitators, professionals, activists and educators working to enrich the experience of death and dying.
- Dying in the 21 st Century
We can't control if we'll die, but we can "occupy death" in the words of Dr. Peter Saul. He calls on us to make clear our preferences for end of life care - and suggests two questions for starting the conversation.
Let's talk about dying - Peter Saul
- I help people die for a living
On this week's episode of For A Living, we focus on Alua Arthur, who calls herself a Death Doula. She helps people prepare for death physically, mentally, and spiritually at Going With Grace. Check out this episode of For A Living to see how she does it!
I Help People Die For A Living - Refinery29
- Being Mortal
FRONTLINE follows renowned New Yorker writer and Boston surgeon Atul Gawande as he explores the relationships doctors have with patients who are nearing the end of life. In conjunction with Gawande’s new book, Being Mortal, the film investigates the practice of caring for the dying and shows how doctors — himself included — are often remarkably untrained, ill-suited and uncomfortable talking about chronic illness and death with their patients.
- Assisted Dying at the National Press Club
The pain of watching the slow death of his Denton Press Club beloved father, Kit Denton, prompted renowned broadcaster Andrew Denton to establish an advocacy group for voluntary assisted dying called Go Gentle Australia. In 2015, he produced a podcast which examined why more than 70 percent of Australians supported making voluntary assisted dying legal.
Andrew Denton on Assisted Dying at the National Press Club
- How to do a ‘Good Death’
In this moving and poignant talk, Jane relates her experience of helping her husband have a "good death" and what she learnt from the process - and how it can help us all prepare for that 100% chance - the chance that we might die some day.
How to do a Good Death - Jane Duncan Rogers
- What does a Death Doula do?
People are often curious about my work as a death doula. They want to know how I got started in this field, what my work with clients looks like, and how I structure my practice. I’ll address all these issues and more in this live video.
What does a Death Doula do? - Dr. Sarah Kerr
- Dying with an End of Life Doula
For a decade Mariana has provided home care services to elders and the disabled. Mariana provided many of the support services these people need to live fulfilling lives in their own home – often until their dying day. She believes we all need and deserve a kind companion to witness and usher in the process of dying.
Dying with an End of Life Doula - Mariana Luz
- B.J. Miller
St Vincent’s Private Hospital Melbourne presents conversations with BJ Miller who is a triple amputee who found his calling in hospice and palliative care.
BJ Miller, MD reminds us to consider the fullest view of what it means to be human - from the messy, uncomfortable issues that arise around dying to the delight of being alive in our bodies - as a path to understanding the possibilities available to open to design for the end of life experience.
Reclaiming The End Of Life As A Human Experience
Living with Death
On today’s podcast we invited BJ Miller back to talk about death using as our guide his recent NY Times editorial What Is Death? How the pandemic is changing our understanding of mortality.
Living with Death: A Podcast with BJ Miller
At the end of our lives, what do we most wish for? For many, it's simply comfort, respect, love. BJ Miller is a hospice and palliative medicine physician who thinks deeply about how to create a dignified, graceful end of life for his patients. Take the time to savour this moving talk, which asks big questions about how we think on death and honour life.
What really matters at the end of life
- What we can do to die well
The healthcare industry in America is so focused on pathology, surgery and pharmacology -- on what doctors "do" to patients -- that it often overlooks the values of the human beings it's supposed to care for. Palliative care physician Timothy Ihrig explains the benefits of a different approach, one that fosters a patient's overall quality of life and navigates serious illness from diagnosis to death with dignity and compassion.
What we can do to die well -Timothy Ihrig
- The Truth Of It Video Series: Palliative Care
This was filmed as part of a series of unscripted videos called the ‘The Truth of It.’ Learn about patients’ and caregivers’ unique experiences as well as their common threads of emotions, coping and perspective.
The Truth Of It Video Series: Palliative care | Patient experience - Dr. Larry Librach
- The Project – End of Life Doula Capture
Helen talks about the role of an End of Life Doula, helping people talk about and plan for their death.
The Project End of Life Doula capture - Helen Callanan
- On Our Own Terms
Bill Moyers goes from the bedsides of the dying to the front lines of a movement to improve end-of-life care in On Our Own Terms: Moyers on Dying. Two years in production, this four-part, six-hour series crosses the USA from hospitals to hospices to homes to capture some of the most intimate stories ever filmed and the most candid conversations ever shared with a television audience.
- Compassion and the true meaning of empathy
Buddhist roshi Joan Halifax works with people at the last stage of life (in hospice and on death row). She shares what she's learned about compassion in the face of death and dying, and a deep insight into the nature of empathy.
Compassion and the true meaning of empathy - Joan Halifax
- TEDxHobart Talk
Three steps into the heart of home funerals. It’s time to reclaim the care of our dead. Family-led funerals and home based death care have always been possible and they offer social, emotional and financial benefits to those who choose them.
Three steps into the heart of home funeral - Rebecca Lyons
- Doula Connections
Doula Connections provides information on end-of-life doulas and how they can support you.
End of Life Planning Form
A form for you to record your end of life wishes and preferences.
https://doulaconnections.com.au
- Dying Matters
Let’s talk about it.” Death and dying is one of those topics that’s just hard to talk about. We know that we will all have to face it one day, but we put that “difficult” conversation off until tomorrow.
- Cake
Everything from your favourite songs to life-changing books can help you address your own feelings about a range of difficult topics. Podcasts can do the same. Whether they consist of practical advice about these topics, emotional conversations about them, or both, podcasts offer a convenient and enjoyable way to learn.
- Rove & Sam Show
Radio Interview, Rove and Sam Show Hit 104.1 - Helen Callanan
- Life and Beyond
Life & Beyond is a journal where you write down everything your family needs to know when you die. Death isn't an easy subject, although inevitable, many of us would like to think otherwise! You can fill out Life & Beyond at your leisure which will assist your family to organise the farewell you want, and will certainly help administer your estate.
- Bottom Drawer Book
The Bottom Drawer Book is an after death action plan that contains lots of practical information for anyone who wants a say in their own farewell. Its brightly coloured illustrations and humorous text encourage thought and understanding of a topic that doesn’t have to be dark or confronting.
https://thebottomdrawerbook.com.au
- QUT
An Advance Care Directive is an instruction that a person makes now about their future medical treatment or health care in the event he or she loses capacity to make decisions. They are a useful tool that people can use to communicate their wishes, in advance, to their families, friends and health professionals.
https://end-of-life.qut.edu.au
- Touchstone Life Care
Digital online advance care planning.
https://touchstonelifecare.com
- Australian Institute of Health and Welfare – CALD Populations
This video for health professionals explores the benefits of Advance Care Planning and how to discuss this with patients with different cultural and religious beliefs and attitudes. This video was the outcome of research South Eastern Sydney Local Health District undertook in 2016/17 with Greek, Mandarin and Cantonese communities exploring how we can improve Advance Care Planning with CALD communities. The research highlighted the need to use professional interpreters and bilingual health professionals to facilitate these conversations.
Advance Care Planning and Culturally and Linguistically Diverse Communities
- The Conversation
Talking about death and dying - can we be forced to live despite our wish to have our lives end at some natural point? What options do we have for having a say in how and when we are to die? Today we look at the main recourse for having a say in how our lives end.
- Choice
With Australians living longer and sometimes facing a drawn-out decline, being clear about your future healthcare plans is more important than ever. But whether your end-of-life wishes will be honoured is another story. And this is where advance care directives (ACD) come in. We’re here to help you understand what an advance care directive is and the legality of an ACD.
- The Groundswell Project
An emotional will is about your legacy, the things you want to convey in terms of your thoughts, values and memories. It is not a legal document and you are free to be creative with it!!
https://www.thegroundswellproject.com
- Your Life Assist
Whether you need immediate assistance or you’re planning for the future, our Free Online Advisory Service can assist. Our aim is to provide resources that inform, support and connect people, and to encourage greater participation and a wider range of choices in their decision-making about significant lifestyle transitions that may occur at any stage of life.
- Your Life Talks
We talk about the weather, our weekend, sports and our holidays with ease… so why is it so difficult to talk about our life’s journey and our end of life wishes? Finding a way to start these discussions with someone special is usually the most challenging part.
- End of Life Direction for Aged Care
ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians.
- Older Persons Advocacy Network
OPAN offers a wide range of advocacy services for Australians and can help you understand and exercise your rights, access aged care services and solve aged care problems.
The HELP app can help you ‘take the lead’ and feel confident in coordinating the practical and emotional support a family needs when utilising palliative care.
The Postage empowers you to control your legacy and build your will-based estate plan in as little as 10 minutes.
- Life Rites is a team of independent funeral directors, end of life doulas, counsellors and celebrants based in Sydney. Our focused and personalised end-of-life services guide you and your family through end-of-life and after-death care. At our funeral home in Hurstville we have our own, safe on-site mortuary. We also hold an intimate ceremonial space for you to create the experiences that best suit you and your person.
Finance, Trusts, Superannuation, Accounting and Administration
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A Hand to Help, we believe lives should not be dumped into skips.
A Hand to Help is a compassionate team of Professional Organisers who work with clients, families and deceased estate managers to respectfully clear a home.
We communicate with family and executors to understand what is needed.We facilitate:
- Keeping the items you value and love
- Passing on keepsakes to family and friends
- Donating to causes you admire
- Selling items others will cherish
Contact us to arrange a free consultation.
Contact us: Professional Organising | A Hand to Help - Contact
Phone: 0408 609 709
- Sage Executor Solutions coordinates and manages the deceased estate administration workload associated with searching, reading, comprehending and decision making when a person dies, saving our clients in excess of 100 hours in precious time and energy. If you've downloaded our "What to do now" checklist, Danielle from Sage Executor Solutions can mobilise to action the items on the list for you.
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Institute of Professional Organisers
Supporting you in growing your organising career The Institute of Professional Organisers (The IOPO) is dedicated to advancing the field of Professional Organisers in Australasia. Committed to raising public awareness and supporting our members, we foster development and community to drive individual success and the growth of organising businesses. At The IOPO, we set a standard of excellence through advocacy and education. Our Advisory Board, consisting of Professional Organisers and industry experts, guides our mission. Rooted in core values and a commitment to continual learning, The IOPO's Scope of Practice outlines the roles, responsibilities, and boundaries of Professional Organisers. This ensures a standard of professionalism that elevates our members and the entire industry. A proud symbol of quality, credibility, and trust, The IOPO badge signifies a commitment to excellence.
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National Debt Helpline
If you are struggling with debt following the death of a loved one you can reach out to a financial counsellor by calling the National Debt Helpline on 1800 007 007 or visiting ndh.org.au. Financial counsellors offer free and independent guidance on how to get back on track financially.
- Salvation Army
The Salvation Army is a charitable organization that may provide assistance with funeral expenses. Contact your local Salvation Army office for information.
https://www.salvationarmy.org.au
- St. Vincent de Paul Society
St. Vincent de Paul is a charitable organization that may offer support for funeral expenses. Reach out to your local St. Vincent de Paul Society conference for assistance.
https://www.vinnies.org.au
- Society of Trust and Estate Practitioners
STEP is the global professional association for those advising families across generations. Our mission is to inspire confidence in families planning their assets across generations by setting and upholding high professional standards, informing public policy, promoting education, and connecting practitioners globally to share knowledge and best practice.
https://stepaustralia.com/what-we-do
- Succession, Asset Protection & Estate Planning Advisers Association
The industry's only single point of contact association; designed to support the growing speciality of Succession, Asset Protection & Estate Planning.
https://www.sapepaa.org.au
- Certified Practising Accountant Australia
https://www.cpaaustralia.com.au
- Institute of Certified Bookkeepers
https://www.icb.org.au
- Australian Bookkeepers Network
https://www.austbook.net
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Australian Superannuation Fund Association
Level 11, 77 Castlereagh Street, Sydney NSW 2000
PO Box 1485, Sydney, NSW 2001
- Australian Securities and Investments Commission (ASIC)
National, Australian Securities and Investments Commission
7/120 Collins Street, Melbourne VIC 3000
Ph: 1300 300 630
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The Insurance Council of Australia
https://insurancecouncil.com.au
Public Guardians
- Victoria
Office of the Public Advocate, 1300 309 337,
Contact OPA - Office of the Public Advocate
- NSW
NSW Trustee and Guardian, 160 Marsden Street, Parramatta NSW 2150
- Australian Capital Territory
Public trustee and guardian, Ground floor 221 London Circuit
(Cnr London Crct and Nangari Street), Canberra City ACT 2600
Public Trustee and Guardian, GPO Box 239, Canberra ACT 2601
02 6207 9800
Home - Public Trustee and Guardian (act.gov.au)
- Queensland
Public Guardian
Phone: 1300 653 187 Fax: 07 3738 9496
Email: publicguardian@publicguardian.qld.gov.au
Office of the Public Guardian : Contact us
- Northern Territory
Northern Territory Public Guardian, 1st Floor zone B, Nichols Place, Crn Cavenagh and Bennet Street, Darwin NT 0801
Postal: GPO Box 1722, Darwin NT 0801
Phone: 1800 810 979 Fax: (08) 8942 6891
Email: pgt@nt.gov.au
Northern Territory Public Guardian and Trustee
- South Australia
Office of the Public Advocate, 211 Victoria Square, Adelaide, SA 5000,
Kaurna Country.
GPO Box 464, Adelaide SA 5001
opa@agd.sa.gov.au, Office of the Public Advocate | Office of the Public Advocate (opa.sa.gov.au)
- Western Australia
Office of the Public Advocate,
Office of the Public Advocate (www.wa.gov.au)
- Tasmania
Office of the Public Guardian, GPO Box 825, Hobart TAS 7001
1800 955 772 (03) 6165 3444-after hours emergency number
Contact us | Office of the Public Guardian
PUBLIC ACCOUNTANTS
- Head Office
Institute of Public Accountants, Level 6, 555 Lonsdale Street, Melbourne VIC 3000
GPO Box 1637, Melbourne VIC 3001
T: (03) 8665 3100 F: (03) 8665 3130
headoffice@publicaccountants.org.au
- Victoria and Tasmania
Institute of Public Accountants, Level 6, 555 Lonsdale Street, Melbourne VIC 3000
GPO Box 1637, Melbourne VIC 3001
vicdivn@publicaccountants.org.au (Victoria)
tasdivn@publicaccountants.org.au (Tasmania)
- South Australia and Northern Territory
Institute of Public Accountants, Level 13 / 431 King William St, Adelaide SA 5000
PO Box 6368, Halifax St, SA 5000
T: (08) 8100 8500 F: (03) 8665 3130
sadivn@publicaccountants.org.au
- Western Australia
Institute of Public Accountants, 250 St Georges Terrace, Perth, WA, 6000
PO Box 7309, Cloisters Square WA 6850
T: (08) 9368 7600 F: (03) 8665 3130
wadivn@publicaccountants.org.au
- Stockbrokers and Investment Advisers Association
National, Level 2, 74 Pitt Street, Sydney NSW 2000
Phone: 02 8080 3200
Email: info@stockbrokers.org.au,
Funeral Support
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Australian Funeral Directors Association
The Australian Funeral Directors Association (AFDA) mission is promote professional funeral standards within the funeral industry.
AFDA member firms are chosen by the majority of families to provide funeral arrangements for their loved ones. AFDA is widely recognised by Governments, the media and industry suppliers as the authoritative voice on funeral matters in Australia and its key objective is to optimise the funeral experience and ensure quality delivery of service to the wider community by enhancing and promoting professional funeral standards.
For your own peace of mind, select a funeral director who is a member of the AFDA which requires its members to honour a strict code of ethics and conduct. The code is a reassurance to the community of sincere care and professional service, particularly at a time of uncertainty and distress for grieving family and relatives. AFDA member firms must also comply with the required standards for premises, equipment, and vehicles, and undertake continuing professional development annually.
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Australian Home Funeral Alliance
The mission of the AHFA is for every person dying in Australia to have access to a home funeral. AHFA is the Australian national peak body for home funerals and family led death care. AHFA sits as a bridge between community and professional knowledge, advocating for evidence-based best practice standards and an increase of people's agency and capacity. By bringing together community and professional voices, AHFA aims to foster a healthier culture around death and dying.
- Funeral Celebrants Association Australia (Inc)
Funeral Celebrants Association Australia (Inc) offers a support network for funeral celebrants, families, and members of the funeral industry.
https://www.funeralcelebrants.org.au
- Natural Death Advocacy Network
We provide individuals, families and communities with professional, creative and informed assistance to choose meaningful, humane and ecological pathways at the end of life.
https://ndan.com.au
- Sustainable Funerals Group
The Sustainable Funerals Group is a collective of ethical, sustainable funeral service providers including Bereavement Assistance and Potters Field Funerals.
Bereavement Assistance is a registered charity whose purpose is to ensure that all Victorians have access to professional, dignified funeral services no matter their circumstance.
Potters Field Funerals provides a more extensive range of services for people who want a meaningful end-of-life experience at a fair price. As a social enterprise, Potters Field Funerals donates to support the work of it’s charitable cousin, Bereavement Assistance. Families who chose a Potters Field Funeral benefit from a premium service with the satisfaction of knowing that their choice of ethical funeral provider helps others in need.
Members of the Sustainable Funerals Group share a common commitment to provide goods and services that are socially responsible and environmentally sustainable. We are constantly seeking and developing products and processes that lighten the load on the environment, and the carbon footprint of every Sustainable Funerals Group funeral is offset through investment in Federal Government approved Australian Carbon Credit Units (ACCU's).
In the near future, innovative new services including restoration natural burials and carbon positive cremations will take this commitment further. We will be providing families with a greater range of choices and moving beyond simply offsetting carbon to make active positive contributions to environmental restoration. Watch this space!
Bereavement Assistance
https://bereavementassistance.org.au
Potters Field Funerals
- Tender Funerals
A not-for-profit funeral service model that aims to ensure all Australians can access meaningful and affordable funerals.
https://tenderfunerals.com.au
- National Funeral Directors Association
The National Funeral Directors’ Association has been a leading voice in the Australian funeral industry since 1995. The association aims to keep funeral directors up-to-date with developments and industry legislation as well as identifying emerging pathways to success for funeral directors.
https://nfda.com.au
- Australian Federation of Civil Celebrant
The Australian Federation of Civil Celebrants Inc. (AFCC) is the largest national association of professional Celebrants with over 2,000 members providing professional celebrancy for ceremonies for all occasions.
https://www.afcc.com.au
Promoting civil ceremonies and celebrations for everyone. The Celebrants Network Inc members are marriage celebrants; memorial and funeral celebrants; family and naming celebrants, celebrants for all occasions.
- Australian Cemeteries and Crematorium Association
The Australasian Cemeteries & Crematoria Association (ACCA) is a non-profit professional organisation that exists to provide leadership, professional services and development, communication and networking platforms to the cemetery and crematorium industry.
https://accaweb.com.au
- Master Stone Masons Association Victoria
Purchasing a Memorial for a loved one is an emotional decision that requires serious thought and consideration at a time when you are under emotional stress. Our members will guide you through this process with integrity, compassion and professionalism.
https://msma.org.au
- Flower Industry Australia
The national representative body for Australian flower growers and florists.
- Holistic End of Life and Deathcare Australia
Holistic End of Life and Deathcare Australia’s vision is to grow the holistic end of life, deathcare, after death and funeral care space in Australia.
- Guide to green funerals in Australia
A green funeral (also known as a “green burial” or “natural burial”) is a funeral that seeks to make as little impact upon the environment as possible. For many Australians, having a green funeral is appealing as it’s a way to leave the world with minimal impact to the environment. It’s a trend that’s growing in popularity as shown by the increasing number of green burial sites across Australia.
https://www.gatheredhere.com.au
- Australian Natural Burial Project
The Australian Natural Burial Project is the expression of an idea and a vision shared by the Contributors – a recognition of the opportunity that exists right now in Australia to promote a movement that links meaningful end-of-life rituals with positive environment action.
https://www.australiannaturalburialproject.org
- Treading lightly in death: natural burials enriching on many levels
Arun Ramchand hears first-hand the many reasons people opt for natural burials within a cemetery. Mr Ramchand says concerns for future generations and the environment are key motivators for people opting for a natural burial.
- Eco-burials
Although many families are considering alternatives to traditional burial practices, their decision usually comes down to a matter of cost. According to research by the Australian Funeral Directors Association, a funeral’s cost is considered more important than religion, life philosophy and culture.
Home funeral options on the rise as consumers think outside the box - ABC News
- Natural Burial Grounds Fact Sheet
A natural burial ground is a designated piece of land set aside for the internment of bodies in the soil in a manner that does not inhibit decomposition but allows the body to be naturally recycled.
- Environmental Impact of Funerals Infograph
TalkDeath, in collaboration with Keeper Memorials, recently launched an updated version of this infograph for 2021.
- Natural Grace Holistic Funerals
We believe that providing the opportunity to choose what is right for you, your family, and the people you love is vital. We see from experience that genuine, honest engagement is the best way of honouring the dead and the pain of bereavement. We know that the law supports families who for instance, want to keep their deceased at home for a period of time – as well as many other traditional practices.
- Natural Burial - Australia
Australian Capital Territory - https://www.canberratimes.com.au
North South Wales - https://www.frybros.com.au
Queensland - https://thebottomdrawerbook.com.au
South Australia - https://aca.sa.gov.au https://www.naturalfuneralcompany.net
Tasmania - https://www.centralcoast.tas.gov.au
Victoria - https://www.gmct.com.au
Western Australia - https://www.wa.gov.au
An effortless live streaming platform for the most important moments of your life.
Helps plan a funeral, compare prices, read real reviews and book and pay online all from the comfort of your home.
LGBTQIA+
- ACON
We’re here for community health, inclusion and HIV responses for people of diverse sexualities and genders
- QLIFE:
QLife is for LGBTIQ+ people and their loved ones wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships. QLife is a national peer support helpline open 3pm – midnight everyday.
- Palliative Care:
The palliative care toolkit for LGBTIQ+ consumers we suggest you add is below:
https://www.barwonhealth.org.au
- SILVER RAINBOW: LGBTI-INCLUSIVE AGEING & AGED CARE
CHOOSING AN AGEING & AGED CARE SERVICE THAT IS LGBTI INCLUSIVE
A multipurpose tool to support people who are beginning to access ageing & aged care services. The factsheet provides a series of questions that can help people to decide if a service is LGBTI inclusive.
https://www.lgbtiqhealth.org.au
- SAFEGUARDING THE END OF THE RAINBOW:
A guide to help LGBTI people to plan an end of life of their choice
This guide tailored for older LGBTI community members on how to plan for future care and medical needs, finances and estate, and funeral and burial wishes.
The guide was produced by COTA Victoria together with Transgender Victoria.
https://www.lgbtiqhealth.org.au
- HERE is ACON’s digital hub for information on suicide and situational distress, connecting people of diverse gender and sexuality, their loved ones, and service providers in NSW to care, support, and resources.
- The Alternatives to Suicide's primary focus of Alternatives to Suicide lies in mutual connection and relationship. While one outcome may be suicide prevention, the parameters of Alternatives to Suicide groups are distinctly different from current suicide prevention efforts.
- DISCHARGED is an organisation that is driven by lived experience. We specialise in running peer support groups for people with personal experience of suicidal thoughts or feelings. Our support groups create space for us to come together and talk about suicide without being judged or put through a risk assessment. We focus on self-help and mindfully listen to each other’s stories, rather than trying to ‘fix’ or diagnose problems.
- Suicide is a complex subject. Finding support can feel incredibly isolating, overwhelming and intimidating for anyone in this space. For LGBTIQA+ individuals, our feelings are often amplified by experiences of discrimination, barriers to accessing support and a lack of suitable resources that center our unique experiences of LGBTIQA+ communities at Charlee.
- Support After Suicide Hub (SASH) is the place to find support and connection for LGBTQIA+ people who have lost someone to suicide. SASH has information, resources, and an online community forum for LGBTQIA+ people bereaved by suicide aged 18+ to connect with each other.
First Nations
- First Nations
It's important to approach ‘Sorry business’ with cultural respect and sensitivity. Local community elders, leaders, and cultural advisors are valuable sources of guidance and support during these times. Additionally, contacting community organizations directly for information tailored to specific regions is recommended.
- 13YARN
Thirteen YARN is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week. 13YARN empowers our community with the opportunity to yarn without judgement and provide a culturally safe space to speak about their needs, worries or concerns.
https://www.13yarn.org.au
- National Aboriginal Community Controlled Health Organisation (NACCHO)
The National Aboriginal Community Controlled Health Organisation (NACCHO) is the national leadership body for Aboriginal and Torres Strait Islander health in Australia.
https://www.naccho.org.au
- Australian Indigenous HealthInfoNet - Aboriginal and Torres Strait Islander Cultural Ways Portal
The Australian Indigenous HealthInfoNet‘s mission is to contribute to improving the health of Australia’s Aboriginal and Torres Strait Islander people and assist in ‘closing the gap’ by facilitating the sharing and exchange of relevant, high-quality knowledge.
https://healthinfonet.ecu.edu.au
- National Aboriginal and Torres Strait Islander Healing Foundation: Healing Portal
The Healing Foundation’s Aboriginal and Torres Strait Islander Healing Portal, is an online hub for people working in healing, health, justice, education, employment, child protection, community services and family violence sectors.
The Healing Portal is designed to encourage information sharing across sectors. It brings together best practice healing initiatives and information about why healing is needed, and what is working in Aboriginal and/or Torres Strait Islander communities.
https://healthinfonet.ecu.edu.au
- Victorian Aboriginal Funeral Service
The Victorian Aboriginal Funeral Service (VAFS) provides community based culturally strong funerals and care for grieving community members and has been doing so since the 1970s.The Victorian Aboriginal Funeral Service has been a program of the AAL since 1995 and is based at the Aboriginal Advancement League (AAL) located in Thornbury, Melbourne, with its mortuary in Clifton Hill.
https://aal.org.au/programs
- Australian Institute of Aboriginal and Torres Strait Islander Studies
A range of resources to assist you with your Aboriginal and Torres Strait Islander family history research.
https://aiatsis.gov.au
- Koorie Heritage Trust – Koorie Family History Service
Through our Koorie Family History Service, we provide confidential client-based genealogy research and referral service. We assist Victorian members of the Stolen Generations, Koories in custody and members of the Victorian Koorie Community to trace their family history and access records
https://koorieheritagetrust.com.au
- Youpla Group Funeral Benefits Program
On 8 February 2024 the Australian Government announced that the Youpla Support Program will replace the Youpla Group Funeral Benefits Program from 1 July 2024.
From 1 July 2024
Under this new Program, people who paid premiums for Youpla Group policies that were active anytime on or after 1 August 2015 can apply to receive a resolution payment.
For more information, visit niaa.gov.au/youpla
- NSWALC Funeral Fund
As part of its commitment to the Aboriginal people of NSW and to fulfil its legislative commitments to provide community benefits to members of Local Aboriginal Land Councils and the wider Aboriginal community, the New South Wales Aboriginal Land Council (NSWALC) offers Land Council members, and Aboriginal people resident in New South Wales the ability to seek limited financial grants under a Community Benefits Scheme.
https://alc.org.au/funeral-fund
- The Aboriginal Funeral Transport Program (NSW only)
The Aboriginal Funeral Transport “Sorry Business” initiative provides assistance with transport for Aboriginal communities throughout New South Wales, including metropolitan Sydney, to attend funerals within NSW.
https://www.transport.nsw.gov.au
-
Mob Strong Debt Help
Provides free nationwide legal advice and financial counselling services for Aboriginal and Torres Strait Islander people. You can call them on 1800 808 488 Mon-Fri from 9:30am to 4:30pm.
- eSafetyFirstNations
Hear stories from mob in language and find tips to help you be deadly online.
https://www.esafety.gov.au
- National Indigenous Critical Support Service
The NICRS is a service of Thirrili (above), supporting Aboriginal and Torres Strait Islander people.
Legal Support
- Coroners Courts
VIC Coroners Court of Victoria
65 Kavanagh Street, Southbank VIC 3006
Phone: 1300 309 519
https://www.coronerscourt.vic.gov.au
NSW Coroners Court of NSW
Coroners Court
1A Main Avenue Lidcombe NSW 2141
Phone: 02 8584 7777
QLD Queensland
Coroners Court
Level 3, Brisbane Magistrates Court 363 George Street
Brisbane QLD 4000
GPO Box 1649
Brisbane QLD 4001
(07) 3738 7050
state.coroner@justice.qld.gov.au
South Australia
Coroners Court
Court Administration Authority of South Australia
302 King William St Adelaide SA 5000
Ph: 08 8204 0600
coroner@courts.sa.gov.au
Australian Capital Territory
4-6 Knowles Place, Canberra City ACT
(02) 6205 0000
Western Australian
Coroners Court of Western Australia
Coroner's Court
Level 10, Central Law Courts 501 Hay Street
PERTH WA 6000
Phone: (08) 9425 2900 or 1800 671 994
- The Law Society of Western Australia
https://lawsocietywa.asn.au
- The Law Society Northern Territory
https://lawsocietynt.asn.au
- The Law Society of Victoria
https://www.liv.asn.au
- The Law Society of the Australian Capital Territory
https://www.actlawsociety.asn.au
- The Law Society of New South Wales
Succession Law Committee: https://www.lawsociety.com.au
- The Law Society of Queensland
https://www.qls.com.au
- The Law Society of South Australia
https://www.lawsocietysa.asn.au
- The Law Society of Tasmania
https://www.lst.org.au
- Legal Aid
Provides assistance with legal problems, especially to people who are socially or economically disadvantaged. - Australian Capital Territory (ACT):
https://www.legalaidact.org.au
- New South Wales (NSW):
https://www.legalaid.nsw.gov.au
- Northern Territory (NT):
https://www.legalaid.nt.gov.au
- Queensland (QLD):
https://www.legalaid.qld.gov.au
- South Australia (SA):
https://lsc.sa.gov.au
- Tasmania (TAS):
https://www.legalaid.tas.gov.au
- Victoria (VIC):
https://www.legalaid.vic.gov.au
- Western Australia (WA):
https://www.legalaid.wa.gov.au
-
Will It Your Way
Will it Your Way (WIYW) is established and run by Kay Catanzariti and is a registered Charity with the ACNC under the subtype of: Advancing education. WIYW are also proud to be affiliated with the DonateLife Community Partner Program.
Kay’s drive for Will It Your Way is her son Ben who was tragically killed suddenly in 2012 at Kingston ACT Australia in a workplace incident at the age of 21. Her experiences have inspired her to make young Australian adults aware of the importance of making a legally binding Will/Estate Plan as soon as they turn 18 years of age.
- Doyles List
The premier Asia-Pacific Directory of Leading Lawyers, Law Firms & Barristers.
https://doylesguide.com
- National, Law Council of Australia
Level 1 MODE3/24 Lonsdale Street
Braddon ACT 2612
02 6246 3788
mail@lawcouncil.au
- SUPREME COURT PROBATE,
Victoria
Supreme Court of Victoria Probate Office, 450 Little Bourke Street, Melbourne VIC
Probate Office Supreme Court of Victoria P. O. Box 13331 Law Courts VIC 8010
03 8600 2006
probate@supcourt.vic.gov.au, Contact the Court | The Supreme Court of Victoria
NSW
Supreme Court of NSW, 184 Philip Street, Sydney NSW 2001
GPO Box 3, Sydney NSW 2001
sc.probate@justice.nsw.gov.au
1300 679 272
https://supremecourt.nsw.gov.au
Australian Capital Territory
ACT Supreme Court, 4-6 Knowles Place, Canberra City ACT 2601
ACT Supreme Court GPO Box 1548 Canberra City ACT 2601
02 6205 0000,
Queensland
Supreme Court Queensland, QEII Courts of Law Complex, 415 George Street, Brisbane QLD 4000
PO Box 15167, City East QLD 4002
1800 497 117
Wills and probate | Queensland Courts
Northern Territory
Supreme Court Northern Territory, Supreme Court Building, State Square DARWIN NT 0800
Darwin Supreme Court GPO Box 3946 DARWIN NT 0801
Darwin Registry:(08) 8999 6562 Alice Springs Registry: (08) 8951 5727
Wills & probate | Supreme Court NT
South Australia
Courts Administration South Australia, 1 Gouger Street, Adelaide SA 5000
GPO Box 1068, Adelaide SA 5001
1800 571 191 61 8 8204 2444
Probate - CAA (courts.sa.gov.au)
Western Australia
Supreme Court Western Australia, Level 11 David Malcolm Justice Centre, 28 Barrack Street
Perth WA
(08) 9421 5333 (option 1)
supremecourt.probate@justice.wa.gov.au
Wills & Probate (supremecourt.wa.gov.au)
Tasmania
Supreme Court Tasmania, 5 Salamanca Place
Hobart TAS
Probate (supremecourt.tas.gov.au)
- End of Life Law in Australia
End of Life Law in Australia provides accurate and practical information to assist you to navigate the challenging legal issues that can arise with end of life decision-making. It is a broad introduction to end of life laws in each Australian State and Territory to help you know the law, and your rights and duties. Click here to subscribe to Recent Developments in end of life law.
https://end-of-life.qut.edu.au
- Enduring Power of Attorney – Australia
Recording your choices - relevant legal documents for end of life.
Australian Capital Territory - https://www.advancecareplanning.org.au
North South Wales - https://www.advancecareplanning.org.au
Northern Territory - https://www.advancecareplanning.org.au
Queensland - https://www.advancecareplanning.org.au
South Australia - https://www.advancecareplanning.org.au
Tasmania - https://www.advancecareplanning.org.au
Victoria - https://www.advancecareplanning.org.au
Western Australia - https://www.advancecareplanning.org.au
Ancestry & Genealogy
- Trove
Search Trove to explore amazing collections from Australian libraries, universities, museums, galleries and archives. It’s free and available online all day, every day.
https://trove.nla.gov.au
- The Society of Australian Genealogists
SAG is an organisation that welcomes enthusiastic amateurs alongside professional genealogists, sharing a passion for family history.
https://www.sag.org.au
- National Library of Australia
https://www.nla.gov.au
- The National Archives of Australia
https://www.naa.gov.au
- Genealogical Society of Victoria (GSV)
https://www.gsv.org.au
- A Moment With. https://amomentwith.com
It’s a place to privately, and simply, create and share stories, and preserve those unique and authentic voices.
Selling Assets & Personal Belongings
- Australian Competition and Consumer Commission (ACCC):
The ACCC is Australia's consumer watchdog, providing information on consumer rights, fair trading practices, and business regulations.
https://www.accc.gov.au
- RedBook
RedBook is provides car prices, values, vehicle identification and pricing information in Australia and the Asia Pacific region. Fast & easy car valuation for buyers & sellers
https://www.redbook.com.au
- The Auctioneers & Valuers Association of Australia
The AVAA is Australia’s peak national body of Auctioneers and Valuers of fine art, antiques and collectables, goods, chattels, plant and equipment.
https://www.avaa.com.au
- Australian Antique and Art Dealers Association (AAADA):
AAADA represents antique and art dealers in Australia and can provide valuable industry information.
https://aaada.org.au
- Motor Traders Association of Australia
The Motor Trades Association of Australia Limited (MTAA) represents retail motor trades businesses including retail, service, repair recycling and associated industries
https://www.mtaa.com.au
- Boating Industry Association Ltd (BIA)
The Boating Industry Association Ltd (BIA) is the peak industry body in Australia that represents the interests of boating
https://bia.org.au
- Australian Valuers Institute
admin@valuersinstitute.com.au
Ph: 1300 748 506
http://www.valuersinstitute.com.au
- National Real Estate Association
NREA National
PO Box 514 South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
Victoria
NREA Victoria, 514 City Road, Melbourne VIC 3205
Ph: 03 9964 0909
NSW
NREA NSW Legislation, PO Box 514, South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
New South Wales Legislation – NREA
South Australia
NREA South Australia Legislation, PO Box 514, South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
South Australia Legislation – NREA
Queensland
NREA Queensland Legislation, PO Box 514, South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
Tasmania
NREA Tasmania Legislation, PO Box 514, South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
Western Australia
NREA Western Australia Legislation, PO Box 514, South Melbourne VIC 3205
Ph:(03) 9964 0909
Email: admin@nrea.org.au
Pets
- Griefline – Losing a pet Fact sheet
Losing a pet can be just as painful as losing a friend or family member. This fact sheet shares information about how to cope and support yourself through your grief.
https://griefline.org.au
- Griefline - Pet Bereavement Online Forum
https://griefline.org.au
- RSPCA Australia:
The Royal Society for the Prevention of Cruelty to Animals (RSPCA) provides information on pet loss.
https://kb.rspca.org.au
- Pets and People website
Helpful information and links available on this website: https://petsandpeople.com.au
Cleaning Services
- National Australian Cleaners Association
(NACLA) serves the improvement of service standards in the Australian cleaning industry through innovation, business operation guidelines and support for registered members.
Online Security, Privacy and Document Storage
- For best practices on storing physical documents in your home you may want to keep these items safe from people you don't want accessing your personal information, as well as any emergencies, like fires or floods. Consider general advice such as using lockable filing cabinets, safes, or secure storage areas. Additionally, shredding sensitive documents before disposal is recommended. Refer to the government websites below for the advice on best practice.
- The Office of the Australian Information Commissioner are an independent agency within the Attorney-General’s portfolio. Our primary functions are privacy, freedom of information and government information policy. Our responsibilities include conducting investigations, reviewing decisions, handling complaints, and providing guidance and advice.
- Social media and online privacy
https://www.oaic.gov.au
- Information for consumers
https://www.oaic.gov.au
- Australian Cyber Security Centre (ACSC)
The Australian Signals Directorate's Australian Cyber Security Centre (ASD's ACSC) leads the Australian Government’s efforts to improve cyber security. Our role is to help make Australia the most secure place to connect online.
https://www.cyber.gov.au
- eSafety Commissioner
The eSafety Commissioner focuses on promoting online safety for Australians. It provides information and resources on a wide range of online safety topics, including privacy.
https://www.esafety.gov.au
- Office of the Australian Information Commissioner (OAIC)
The OAIC is responsible for privacy protection in Australia. It offers guidance on privacy issues and individuals' rights regarding their personal information.
https://www.oaic.gov.au
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