Connect

• Smartraveller is a great resource for all your immediate needs should a loved one die overseas.

   

• Services Australia has information on support available to you.

   

• Australia Taxation Office has information on taxation obligations.

   

• Medicare is notified through Services Australia listed above.

   

• Australian Electoral Commission to notify them of a loved one’s death.

   

• Australia Post to redirect mail and notify them of your loved one’s death.

   

• Department of Veteran Affairs to notify them of a loved one’s death if they were once a serving member of the armed forces.

 

• healthdirect: trusted health information and advice online and over the phone (1800 022 222), known as NURSE-ON-CALL in Victoria, available 24 hours a day, 7 days a week. Funded by the governments of Australia.

https://www.healthdirect.gov.au/

 

• 1800RESPECT
  1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. 
  Call 1800 737 732, chat online via our website or text 0458 737 732.  
  https://www.1800respect.org.au/

 

• National Relay Service (NRS) can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.

   

• The Translating and Interpreting Service (TIS National)
  

  The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. The TIS National interpreting panel includes more than 2,700 interpreters who provide interpreting services in over 150 languages and dialects.

  TIS National specifically provides:

  • Immediate phone interpreting.
  • Automated Telephone Interpreting Service (ATIS) (automated voice-prompted immediate phone interpreting).
  • Pre-booked phone interpreting.
  • On-site interpreting.
  • Video remote interpreting.

  TIS National operates 24 hours a day, 7 days a week.

 

• Fair Work Ombudsman provides information about your bereavement leave entitlements.

   

• Australian Death Notification Service is a free online government service to help you notify so you know who they are advising on your behalf.

   

• Apply for a Death certificate

  Australian Capital Territory 

  New South Wales

  Northern Territory

  Queensland

  South Australia

  Tasmania

  Victoria 

  Western Australia

 

 

• STATE REVENUE OFFICE

   

  Victoria

  State Revenue Office Victoria, Level 2, 121 Exhibition Street, Melbourne VIC 3000

  State Revenue Office, GPO Box 1641, Melbourne VIC 3001

  All enquiries: 13 21 61

  International Callers: (+61) 3 9628 0000

  www.sro.vic.gov.au

   

  New South Wales

  Revenue NSW, Revenue NSW, GPO Box 4042, Sydney NSW 2001

  (02) 7808 6940            1300 138 118             TTY Phone: 1300 555 727

  https://www.revenue.nsw.gov.au/

   

  Australian Capital Territory

  Revenue ACT, ACT Revenue Office, GPO Box 293, CANBERRA ACT 2601

  (02) 6207 0028

  www.revenue.act.gov.au

   

  Queensland

  Queensland Revenue office, Queensland Revenue Office, PO Box 15931, City East QLD 4002

  1300 300 734

  www.qro.qld.gov.au

   

  Northern Territory

  Territory Revenue Office TRO, Charles Darwin Centre, 19 The Mall, Darwin NT 0801

  GPO Box 1974, Darwin NT 0801, Australia

  Phone 61 8 8999 6500

  enquiries.dtf@nt.gov.au

  www.treasury.nt.gov.au

   

  Western Australia

  Revenue WA, 200 St Georges Tce, Perth WA 6000

  Phone:61 8 9262 1400 / 1300 368 364 

  www.wa.gov.au

   

  Tasmania

  State Revenue Office Tasmania, Salamanca Building, 4 Salamanca Place, Hobart TAS 7000

  Phone: (03) 6166 4400

  www.sro.tas.gov.au

• Returned and Services League to notify them of a loved one’s death

 

• The Australian Bereavement Register to stop unwanted direct mail being sent to your loved one.

 

• The Ageing Revolution

  Our aim at The Ageing Revolution is to make a positive and tangible difference to the lives of older people, their friends and their families – that’s just about everyone.

  Creators of Carked It! A game about Life, Death and Beyond.

  https://carkedit.com/

• End Stage Matters

  Our Vision: is to reclaim the old ways of familiarity with death and dying, and with acceptance in our culture of the natural order of things; an embracing of our impermanence and preparation for death, and in so doing, to live life more fully.

  Australian distributors of “The Death Deck” & “The E•O•L (End of Life) Deck”

  Info here https://thedeathdeck.com/

  Buy here https://endstagematters.com/shop-2/

 

• Heaven and Earth Eco Burial Products Pty Ltd

  At Heaven & Earth we are passionate about green living and green dying. We are proud to develop products that reduce toxic, unsustainable and non-biodegradable products being interred in the earth. Heaven & Earth is committed to providing funeral products that are green, ethical and beautiful.

https://heburials.com.au/

 

• Australian Psychological Society

  Use the "Find a psychologist" search to look for someone in your area.

psychology.org.au

 

• Dementia

Dementia Doulas International

At Dementia Doulas International you’ll find like-minded people dedicated to assisting you to make a difference to the end of life experience for someone living with dementia.  If you’re an existing Dementia Doula or an aspiring Dementia Doula, we’d love to hear from you.  Why? Because nobody should be going it alone.

https://www.dementiadoulas.com.au

 

Dementia Australia

We exist to support and empower the estimated half a million Australians living with dementia and almost 1.6 million people involved in their care. Dementia is the second leading cause of death in Australia yet remains one of the most challenging and misunderstood conditions. Founded by carers more than 35 years ago, today we are the national peak body for people impacted by dementia in Australia.

https://www.dementia.org.au

 

The Wicking Dementia Centre

The Wicking Dementia Research and Education Centre (WDREC) is unique in Australia as an integrated dementia centre that is active across a range of disciplines, seeking to improve the lives of people with dementia and their carers.

https://mooc.utas.edu.au

 

Dementia Support Australia

Our role at Dementia Support Australia is to improve the quality of life for people living with dementia and their carers. We do this by working in partnership with the person living with dementia and their care network to understand the causes or
triggers that led to changes in behaviour.

https://www.dementia.com.au

 

The Dementia Centre

The Dementia Centre is the heart of excellence in dementia expertise. We exist to improve the quality of life for people with dementia, their families and those who provide their care. Founded in 1995, our approach is proven in practice, defining and informing the provision of care worldwide.

https://www.dementiacentre.com

 

QLD Brain Institute

Mission - To unlock the mysteries of the brain to generate new knowledge, understand learning and memory, and develop new technologies to improve lives, and diagnose and treat brain disease and mental health.

https://qbi.uq.edu.au

 

Australian Institute of Health and Welfare

Dementia is a term used to describe a group of conditions characterised by the gradual impairment of brain function. It is commonly associated with memory loss, but can affect speech, cognition (thought), behaviour and mobility. An individual’s
personality may also change, and health and functional ability decline as the condition progresses.

https://www.aihw.gov.au

 

Positive Approach to Care

Positive Approach to Care enhances life and relationships of those living with brain change by fostering an inclusive global community.

https://teepasnow.com

 

• Insight Timer

#1 free app offering a vast range of meditations.

 

• Rural Health Connect is an online platform that links people to psychologists over video calls and phone calls. They originated in Central QLD in response to a clear need for better access to psychologists in rural areas and have now expanded across rural Australia.

Rural Health Connect has just announced a new program providing psychological support to those impacted by perinatal loss (miscarriage, stillbirth, termination for medical reasons and neonatal death).

This program has been supported by the Australian Government with the below groups being supported by this service:
-Aboriginal and Torres Strait Islander people
-Culturally and Linguistically Diverse (CALD) families
-Refugee and migrant communities
-Women and families in rural and remote Australia
-Women and families under 20 years

 

• Sophie's Legacy is a mental health crisis in the veterinary industry is costing lives. We’re striving to save them.

• Griefline

  Griefline is a national not-for-profit organisation committed to supporting Australians navigating loss and grief. Through the free programs and services they provide, they aim to normalise the grief experience by alleviating the pressure many feel to grieve in a certain way and within a set timeframe. They believe in the power of connection and compassion and will walk alongside you on your journey through grief. 

  https://griefline.org.au/

 

• Grief Australia
  Providing everyone with the help they need, while fostering greater recognition and a deeper understanding of the grief experience, for all Australians. 
  https://www.grief.org.au/

 

• National Association for Loss and Grief (NSW) Inc
  The organisation continues to provide a service to individuals, families and communities through its Grief Support service and now has branches in Dubbo (Head Office), Mudgee, Hunter and Sydney (Telephone).
  https://www.nalag.org.au/about

 

• Lights Out
  LightsOut provides a Grief Education Program designed to empower people by increasing their knowledge and awareness about dying, death, and grief.

   

• National Centre for Childhood Grief is a charitable organisation to address the needs of bereaved children and young people aged 3 to 18 years.  
  https://childhoodgrief.org.au/

 

• The Compassionate Friends
  One of the largest mutual support self-help bereavement organisations in the world. Our members understand the true pain that comes with the death of a son, daughter, brother, sister or grandchild, and this understanding comes from their own lived experience.
  https://tcfa.org.au/

 

• WINGS of Hope
  WINGS of Hope stands for We Inspire New Growth After Suicide Loss.  WINGS of Hope was founded in 2007 and is a registered harm prevention charity. It aims to help those bereaved by suicide by reducing isolation and preventing harm.
  https://wingsofhope.org.au/

 

• StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.
  https://standbysupport.com.au/

 

• Motherless Daughters Australia
  Our aim is to help women, girls, and families navigate the emotional distress and lifelong impact caused by the loss of their mothers. We believe that with the right support, guidance and resources, motherless daughters feel less alone and more supported in their life journey.
  https://www.motherlessdaughters.com.au/

 

• It’s Okay not to be Okay’s mission is to advocate and create change in mental health, grief and suicide prevention.

  It’s okay, not to be okay was started in 2016 by us three grieving sisters who lost our brother Ben to suicide. It’s okay not to be okay is a registered charity that’s mission is to advocate and create change in mental health, grief and suicide prevention. We do this by running community events and providing gift packs for those bereaved by suicide, running social media campaigns through all platforms that increase mental health literacy and raising awareness about the support available.

  We also fund counselling sessions for those who might need help but not be able to afford to do so. We encourage people to wear our message which reduces stigma, starts conversations and normalises seeking help for your mental health.

  https://itsokaynottobeokay.com.au

 

• Speak & Share their vision is to become one of Australia’s most impactful Mental Health advocacy organisations that creates everlasting change in our community.

https://speakandshare.com/

 

• Feel the Magic
  In person and online camps and grief resources for kids aged 7-18 after death of a parent, guardian, or sibling.
  feelthemagic.org.au / 1300 602 465

 

• Grief Link
  Online information for the bereaved and grieving, carers, friends and colleagues.
  grieflink.org.au

 

• Refuge in Grief

An interactive website providing “grief support that doesn’t suck”! Megan Devine, the creator of the website, has also written a book, created on-line courses and published podcasts - all available via the website. Megan is a psychotherapist with over 20 years in the field of grief.

https://refugeingrief.com

 

• Sands

Sands is a volunteer-based organisation providing individualised care from one bereaved parent to another, giving them support and hope for the future, following the death of a baby.

https://www.sands.org.au

 

• Thirrili

A not for profit organisation which aims to contribute to the broader social wellbeing of the Aboriginal and Torres Strait Islander people. Thirrili provides emotional and practical support to families impacted by a loss from suicide or other fatal traumatic incidents.

https://thirrili.com.au

 

• MyGrief

Providing tools and resources to support bereaved people and provides practical strategies for families and friends on how to best support someone in the midst of their bereavement.

https://www.grief.org.au

 

• Ladybird Care Foundation provides bereavement care that supports and empowers grieving families to find hope and purpose once again, creating pathways for healing. Starting in Queensland this service is now available to all Australians.

 

• The Peer Mentor Program evolved in response to a call from bereaved parents, seeking to meet a peer with a lived experience. The highly qualified bereavement care professionals actively recruit, train and supervise volunteer peer mentors, with lived experience, to become the human connection of support.

 

• Forever Held was established in 2022 to support bereaved parents through the provision of short-term retreat accommodation at no cost. Built in natural surrounds, the retreat offers grieving parents a place of refuge and rest.

 

• Sad Dads Club helps fellow bereaved fathers navigate life after loss by nurturing a supportive community and providing access to mental health services. Their Instagram page is fantastic, showcasing photos and videos from the loss community they have created. You will also find their website an amazing resource if you are looking for other stories and some background to who the 'Sad Dads' are and how this amazing organisation started.

 

• The Grief Cocoon's mission is to create a world where no one grieves alone because they’re empowered with creative tools, resources, and community that allows them to live a better life alongside grief.

• Red Nose Grief and Loss & Sands (Stillbirth and Neonatal Death Support):
  To provide love, hope, understanding and support to families facing the devastating loss of their child.

  https://rednosegriefandloss.org.au/

 

• Precious Wings 
  To ensure all families who have lost a child have a feeling of ‘not being alone’ when leaving hospital with empty arms, and that they receive the support they need to navigate this difficult grief journey.

   

• Bears of Hope
  We provide support for families who experience the loss of their baby.
  https://www.bearsofhope.org.au/

 

• Love From Dad is designed to be the website that I looked for as a dad, but could never find in the days after our daughter passed away in 2022. A one stop shop full of resources to assist and help you find your feet in the days, weeks, months and years after the devastating loss of something so close to your heart, your child.

https://www.lovefromdad.com.au/

 

• Bloss - Riverina Pregnancy & Baby Loss Support Inc
  Bloss provides support to people who have experienced the loss of a baby, through pregnancy, stillbirth and neonatal loss. Bloss operates primarily in the Wagga Wagga NSW area but has links across the Riverina area & Murrumbidgee Local Health District to provide support.

  https://www.blossriverina.com.au/

 

• Gidget Foundation
  Gidget Foundation Australia is a not-for-profit organisation that exists to support the emotional wellbeing of expectant and new parents to ensure they receive timely, appropriate and specialist care.
  https://www.gidgetfoundation.org.au/

 

• Pink Elephants
  Pink Elephants provides the latest resources, information and peer-support for anyone impacted by early pregnancy loss.
  https://www.pinkelephants.org.au/

 

• Rebecca Jane Foundation
  Provide a simple but beautiful farewell to babies between the ages of 20 weeks gestation (or registered birth) and one year of age, where their parents will incur a significant financial impact by providing a farewell for their angel baby.

  https://www.rjf.org.au/

 

• PANDA – Perinatal Anxiety & Depression Australia
  Supports the mental health of parents and families during pregnancy and in their first year of parenthood.
  https://panda.org.au/

 

• Children by Choice
  Our counselling team offers decision making counselling, evidence-based information on pregnancy options, referrals to health and support services, and post-abortion counselling and support, to clients across Queensland.
  https://www.childrenbychoice.org.au/

 

• Stillbirth Foundation Australia
  The Stillbirth Foundation Australia was established in 2005 to raise funds to reduce the incidence and impact of stillbirth through research, education and advocacy.

https://stillbirthfoundation.org.au/

 

• Alannah & Madeline Foundation
  We champion and strengthen the rights of children and young people to live free from violence and trauma wherever they live, learn and play.
  https://www.alannahandmadeline.org.au/

 

• Lionheart Camp for Kids 
  We are a not-for-profit organisation empowering bereaved children and families to navigate their grief journey through education, peer-support, strength-building and resilience.
  https://lionheartcampforkids.com.au/about

 

• Feel the Magic is an Australian charity providing early intervention grief education programs for kids aged 7 to 18, who are experiencing pain and isolation due to the death of a parent, guardian, or sibling.

https://feelthemagic.org.au/about-us/

 

• Wombat’s Wish is a grassroots not-for-profit organisation based in Drysdale, Victoria. We are community-focused, with programs and services that are therapeutic and evidence-based. Our mission is to support children and young people after the death of their parent/carer, with our outreach encompassing the entire state of Victoria, Australia.

https://wombatswish.org.au/

 

• Kids Helpline
  For children and young people aged 5 to 25. 

   

• Headspace is the National Youth Mental Health Foundation. Provide early intervention mental health services to 12-25-year-olds. 

 

• National Centre for Childhood Grief is a charitable organisation to address the needs of bereaved children and young people aged 3 to 18 years.  
  https://childhoodgrief.org.au/

 

• Canteen 
  Canteen supports 12-25 year-olds dealing with their own diagnosis, a close family member’s cancer or the death of a loved one. Our services also now extend to parents, because when they cope better with cancer and communicate openly, their children are likely to experience less distress and anxiety.
  https://www.canteen.org.au/

 

• MacKillop Seasons
  MacKillop Seasons evidence-based programs build knowledge and capacity of professionals to provide a safe space for children, young people and adults to learn knowledge, skills and attitudes to understand and respond to experiences of change, loss and grief. We help build the wellbeing and resilience of schools and communities following adversity.
  https://www.mackillopseasons.org.au/

 

• Young Carers Network
  Support young people under 25 caring for a family member or friend.
  youngcarersnetwork.com.au

 

• Redkite
  Offers financial, emotional, and educational support for people with cancer aged up to 18, as well as their families and networks.
  redkite.org.au / 1800 592 410

 

• Cancer Council Australia

Cancer Council Australia is Australia’s leading cancer charity, and the only Australian charity working across every aspect of every cancer, from research to prevention and support.

 

Australian Capital Territory - https://www.actcancer.org

North South Wales - https://www.cancercouncil.com.au

Northern Territory - https://www.cancer.org.au

Queensland - https://cancerqld.org.au

South Australia - https://www.cancersa.org.au

Tasmania - https://www.cancer.org.au

Victoria - https://www.cancervic.org.au

Western Australia - https://cancerwa.asn.au

 

• The Willow Tree Foundation

Supporting families in making social, emotional and spiritual end of life plans for their child, adolescent or young adult is the focus for The Willow Tree as we grow. We work alongside family members and / or service providers to best manage and provide appropriate support to their family member or client.

https://thewillowtree.org.au

 

• The Compassionate Friends assist bereaved families in the rebuilding of their lives after the death of their child, and to support their efforts to achieve emotional and mental health.

 

• Perinatal Mental Health Week (PMHW) takes place annually in November – a national week to raise awareness, provide information, referral pathway support and de-stigmatise perinatal mental health issues. A united sector supporting expectant and new parents during what will be one of the most vulnerable times in their life.

 

• Penthos provides grieving parents a fully donor-funded, specialist therapy program for couples suffering unresolved grief following the loss of a child.Penthos provides a free tertiary mental health service delivered by specially trained health professionals (psychiatrists, clinical psychologists, social workers, and couple therapists). Couples can attend therapy face-to-face or via video link depending on their location or circumstances.

 

• Wish Collective is more than a initiative, it's a compassionate community born out of lived experiences, with a mission to make the path to parenthood a little less lonely.

 

• The Vilomah Community Our purpose is that no woman or family experiences pregnancy and infant loss alone'' Based in the Riverina Area NSW.

 

• Amber NT supports Territorians through the unimaginable loss of a child for any reason, from conception to 18.

 

• Daddys with Angels is dedicated to supporting every family member grappling with the loss of a child. We offer resources and guidance to help navigate the aftermath of a child bereavement, at any age or gestation. Through our international network, we provide specialist support for dads who are often isolated in their grief.

 

• 4Louis is a UK charity that works across the country (United Kingdom) to support anyone affected by miscarriage, stillbirth and the death of a baby or child. We also work to improve the care bereaved families receive from health care and other professionals. 4Louis has also partnered with Australian Charity The Prepare Foundation to create the 'Tiny Footprints Brotherhood'

 

• Sands is here to support you for as long as you need. Whether you’re a dad, brother, uncle, grandparent, friend or colleague there is information and support available in many different ways, some of which are listed below. Sands United FC is a unique way for dads and other bereaved family members to come together through a shared love of sport and find a support network where they can feel at ease talking about their grief when they're ready.

 

• The Lily Mae Foundation supports Parents and Families after a Stillbirth, Neonatal Death, Miscarriage
  or Medical Termination. It is also the home of :
  - Still Parents Podcast
  - Still Dads Blog

 

• Beyond the Rainbow is a not for profit organisation that was established in 2023 by local Tasmanian families that are all too familiar with the impact of baby loss.

• Lifeline 
  We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone.

   

• Beyond Blue 
  Your mental health is important. Some days are better than others and we all need a helping hand from time to time.

   

• Solace 
  We provide grief support for those grieving over the death of their partner
  http://www.solace.org.au/

 

• Open Arms
  For free mental health support and resources, Open Arms is available to veterans and their immediate families. Call them 24/7 on 1800 011 046 or visit the Open Arms website. 
  www.openarms.gov.au

 

• MensLine Australia 
  MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.
  

 

• Gotcha4Life 
  Gotcha4Life’s mission is to inspire and enable people to take action to build their mental fitness. 
  Our vision is a suicide-free world, where no one worries alone.
  https://www.gotcha4life.org

 

• Suicide Call Back Service 
  Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide.

   

• Headtohealth
  Head to Health helps all Australians access the mental health and wellbeing services that are right for them. It makes it easier to navigate and choose the most suitable care options, whether that’s face-to-face, via phone, or online.

 

• Homicide Victims Support Group Australia Inc.
  We’re A Not-For-Profit Organisation Based In NSW Dedicated To Helping Support Families Of Homicide Victims.

 

• Amber Community (formerly Road Trauma Support Services Victoria)
  We provide counselling and support to people affected by road trauma and address attitudes and behaviours of road users through education.
  www.ambercommunity.org.au

 

• Support After Suicide
  Our mission is to support those bereaved by suicide: providing resources and services for individuals and professionals.
  http://www.supportaftersuicide.org.au
  

 

Victims of Crime Support Agencies

Victoria- www.victimsofcrime.vic.gov.au

Queensland - https://www.qld.gov.au

Canberra - https://www.police.act.gov.au

New South Wales - https://www.victimsservices.justice.nsw.gov.au

Tasmania - https://www.justice.tas.gov.au

Northern Territory - https://www.ntcommunity.org.au

Western Australia - https://www.police.wa.gov.au

South Australia - https://www.voc.sa.gov.au

 

• Compassionate Communities Australia

Weaving compassion and connection across Australia as we live, die, grieve and care for each other. Compassionate Communities grow connectedness and compassion, working together, to create a supportive environment for those in need.

https://compassionatecommunities.au

 

• palliAGED Nurse

Helping nurses care for older people who have a disease or illness that cannot be cured or who are becoming frail.

 

• Ianacare

Empowering and equipping family caregivers with the resources they need and deserve.

 

• Mentis Assist is one of Victoria’s primary not-for-profit community managed mental health service providers supporting people with mental illness and psychiatric disabilities.

 

• Roses in the Ocean, Peer CARE Companion Warmline, is a unique suicide prevention call-back service providing a safe place for people with a lived experience of suicide to connect with others with a similar lived experience for a chat, in a shared space of compassion, understanding and respect.

 

• StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.

• Palliative Care Australia (PCA)

  Palliative Care Australia (PCA) is the national peak body for palliative care, representing all those who work towards high quality palliative care for all Australians who need it. 

  Purpose - Palliative Care Australia leads a unified voice to strengthen our collective impact towards excellence in palliative care.

  Vision - We see a world where quality palliative care is available for all, when and where they need it.

  PCA believes high quality palliative care should be available and accessible to people living with a life-limiting illness when and where they need it.  

  Working closely with consumers, its Member Organisations and the palliative care workforce, PCA aims to improve access to, and promote the need for, palliative care. 

  PCA advocates for system improvements, provides a range of tools and resources free of charge to the Australian public and health workforce, and also offers the National Palliative Care Services Directory from its website

https://palliativecare.org.au/

 

Opioid medicines are pain relievers. They include medicines such as codeine, morphine and oxycodone. Knowing the facts and helping to unravel a few myths, will help you understand opioid medicines.

Facts about morphine and other opioid medicines in palliative care 

 

Aboriginal and Torres Strait Islander (people)

What Matters Most for Older Australians

Working out what’s right for you 

 

Discussing Choices – Indigenous Advance Care Plans – A Learning Resource (a video)

On the remote Aboriginal and Torres Strait Islander community of Groote Eylandt, Northern Territory, local Health Centre professionals have had success by working respectfully with the local Anindilyakwa people, empowering them to express their end-of-life wishes by outlining the various aspects of an Advance Care Plan in a culturally safe and appropriate way. With the endorsement of Elders, many community members have completed an individual Advanced Care Plan.

https://www.youtube.com

 

• CareSearch is funded by the Australian Government Department of Health and Aged Care. Palliative care evidence and tools for health professionals and information about death and dying for the whole community.
  https://www.caresearch.com.au/

  This site has great resources about some of the diverse populations in Australia and why palliative care matters for them.
  https://www.caresearch.com.au
  
  

 

• The Organ and Tissue Authority (OTA) leads the Australian Government’s national program to improve organ and tissue donation, so more Australians have access to a transplant. This is done in partnership with state and territory governments, DonateLife teams, hospitals, health specialists and the community.

  The OTA works in collaboration with the DonateLife Agency in each state and territory and the specialist donation medical, nursing and support staff, who deliver the nationally consistent program. They make up the DonateLife Network.

   

   

Established in 2009, the OTA operates under the Australian Organ and Tissue Donation and Transplantation Authority Act 2008 (the Act). The OTA is an independent statutory agency within the Australian Government Health portfolio.

 

Find your local DonateLife Agency

The Australian Government, through the OTA, provides funding to state and territory governments to deliver donation services consistent with the national program.

Each state and territory have a DonateLife agency; a clinical leadership team; and hospital-based medical and nursing donation specialist staff. Agency staff also include educators, communication officers, donor family support officers, and data and audit personnel. These teams are referred to as the DonateLife Network.

 

The DonateLife Network includes:

 

• 8 DonateLife agencies across Australia.
• more than 275 DonateLife staff (150 full-time equivalent positions)
• 150 full-time equivalent positions
• covering over 90 hospitals.

 

Contact DonateLife ACT - General enquiries!

The Canberra Hospital
Building 12, Level 3, Room 007, Yamba Drive, Garran ACT 2605

PO Box 11, Woden ACT 2606

Phone: (02) 5124 5625
Fax: (02) 5124 2405

Email: Organ.Donation@act.gov.au

 

Contact DonateLife NSW - General enquiries.

Level 6, 4 Belgrave St, Kogarah NSW 2217

PO Box 486, Kogarah NSW 1485

Phone: (02) 8566 1700

Fax: (02) 8566 1755

Email: seslhd-nsworgandonation@health.nsw.gov.au

 

Contact DonateLife NT

Level 1, Red Wing, (Building 4)

Royal Darwin Hospital, Rocklands Drive, Tiwi NT 0810

PO Box 41326, Casuarina NT 0811

Phone: (08) 8922 8349

Fax: (08) 8944 8096

Email: donatelife@nt.gov.au

 

Contact DonateLife Queensland - General enquiries.

Building 1, Level 4, Princess Alexandra Hospital, 199 Ipswich Road, Woolloongabba QLD 4102

Phone: (07) 3176 2350

Fax: (07) 3176 2999

Email: donatelife@health.qld.gov.au

 

Contact DonateLife SA - General enquiries.

Ground Floor, Allianz Centre, 55 Currie Street, Adelaide SA 5000

PO Box 287, Rundle Mall SA 5000

Phone: (08) 8207 7117

Fax: (08) 8207 7102

Email: donatelifesa@sa.gov.au

 

Contact DonateLife TAS - General Enquiries

Hobart Corporate Centre,

Level 3, 85 Macquarie Street, Hobart TAS 7000

GPO Box 1236, Hobart TAS 7001

Phone: (03) 6270 2209

Fax: (03) 6270 2223

Email: donatelife.tasmania@ths.tas.gov.au

 

Contact DonateLife Victoria - General enquiries

Level 2, 19–21 Argyle Place South, Carlton VIC 3053

Phone: (03) 8317 7400 or 1300 133 050 (toll free)

Fax: (03) 9349 2730

Email: donatelife@redcrossblood.org.au

 

Contact DonateLife WA - General enquiries.

Hawthorn House, 100 Flinders Street, Mt Hawthorn WA 6016

PO Box 332, Northbridge WA 6865

Phone: 1800 950 155

Fax: 1800 950 199

Email: DonateLifeWA@health.wa.gov.au

 

• Advance Care Planning Australia 
  A national program funded by the Australian Government Department of Health and Aged Care, enabling Australians to make the best choices for their future health and care.
  https://www.advancecareplanning.org.au

 

Understand advance care planning 

Advance care planning explained, the advance care planning process and starting the conversation.

 

Advance care planning explained

Advance care planning involves planning for your future health care and communicating your treatment preferences.

 

ACT - https://www.advancecareplanning.org.au
NSW - https://www.advancecareplanning.org.au
NT - https://www.advancecareplanning.org.au
Queensland - https://www.advancecareplanning.org.au
South Australia - https://www.advancecareplanning.org.au
Tasmania - https://www.advancecareplanning.org.au
Victoria - https://www.advancecareplanning.org.au
Western Australia - https://www.advancecareplanning.org.au
For Aboriginal and Torres Strait Islander peoples - https://www.advancecareplanning.org.au

 

• Go Gentle

Go Gentle was founded in 2016 by broadcaster Andrew Denton. We are a charity working nationally to promote choice at the end of life, including the option of voluntary assisted dying.

Our vision is an Australia where we all are empowered to choose the end-of-life care that is right for us. We have been instrumental in passing voluntary assisted dying laws in all six states.

https://www.gogentleaustralia.org.au

 

Better off Dead

In Season 1, Andrew Denton investigated the stories, moral arguments and individuals woven into discussions about why good people are dying bad deaths in Australia – because there is no law to help them.

In Season 2, Andrew Denton picks up where his ground-breaking podcast Better Off Dead left off five years ago, with an investigation into the first year of Victoria’s landmark voluntary assisted dying law.

https://podcasts.apple.com

 

• Voluntary Assisted Dying South Australia

Voluntary Assisted Dying South Australia (VADSA) was formed to lobby, campaign and advocate in South Australia for the health benefits of legal voluntary assisted dying.

https://www.vadsa.org.au

 

NSW -  https://www.health.nsw.gov.au

Queensland - https://www.health.qld.gov.au

South Australia - https://www.sahealth.sa.gov.au

Tasmania - https://www.health.tas.gov.au

Victoria - https://www.health.vic.gov.au

Western Australia - https://www.health.wa.gov.au

 

• Dying With Dignity 

Voluntary assisted dying (VAD) care navigators (or equivalent roles) exist in most states and territories to provide support and advice for people accessing or seeking to access VAD, their families and carers, and health professionals.

https://www.dwdv.org.au

 

Queensland - https://www.dwdq.org.au/

Tasmania - https://www.dwdtas.org.au

ACT - https://www.dwdact.org.au

NSW - https://www.dwdnsw.org.au

Victoria - https://www.dwdv.org.au

Western Australia - https://www.dwdwa.org.au

 

• The Northern Territory Voluntary Euthanasia Society (NTVES)

 The Northern Territory Voluntary Euthanasia Society (NTVES) is a dying-with-dignity and voluntary euthanasia society based in Darwin, Northern Territory.

https://ntves.org.au

 

• The Australian Patients Association (APA)

The Australian Patients Association (APA) is an independent not-for-profit organisation dedicated to championing and protecting the rights and interests of patients, improving the patient experience and their health outcomes. Our main roles are providing patient advocacy, information and support.

https://www.patients.org.au

 

• Dying to Know Day
  Dying to Know Day is an annual campaign that empowers all adult Australians to be strong self-advocates for their own personal planning when it comes to their future.
  https://www.dyingtoknowday.com

 

• Carers Australia
  Carers Australia is the national peak body representing Australia’s unpaid carers, advocating on their behalf to influence policies and services at a national level.
  https://www.carersaustralia.com.au

 

• End-of-Life Directions for Aged Care (ELDAC):
  ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians. ELDAC is funded by the Australian Government Department of Health and Aged Care.
  https://www.eldac.com.au

 

• Carer Gateway
  Practical information, resources, and counselling for carers.
  carergateway.gov.au  / 1800 422 737

 

• Carer Help
  Information for people caring for someone at end of life.
  carerhelp.com.au  

 

• Caring at Home
  Information for people caring for someone at end of life.
  https://www.caringathomeproject.com.au

 

• Willow EOL Education Program

Be at the forefront of the end-of-life education and planning revolution. The Willow EOL Educator Program gives you access to Willow’s expanding end-of-life education and planning tools and products, including detailed scripts for at least 10 virtual workshops, advance-care-planning and coaching tools, as well as marketing support, and professional and business development. Jacqui Williams, a Preparing the Way Trainer, leads Willow in Australia. Jacqui can be contacted at jacqui@endoflifetransitions.com.au.

https://www.willoweol.com

 

• End of Life Doula Directory

An independently run directory especially for end of life doulas / consultants. The purpose is to help clients find the support they need through a comprehensive listing of end of life doulas in Australia.

https://www.endoflifedouladirectory.com.au

 

• Conversations about Death

Conversations about Death boldly explores and challenges the denial, fear and avoidance that so often stand between us and a meaningful end of life. This book offers truly holistic advice about the end of life.

https://www.sallycant.com.au

 

• The Bottom Drawer Book

The Bottom Drawer Book is an after-death action plan. Your ideas, funeral plans, and your life’s reflections will sit quietly in its pages until they’re needed.

https://thebottomdrawerbook.com.au

 

• The Art of Being a Healing Presence

Jim Miller teamed with hospice chaplain Susan Cutshall to create a book about how to be with others in a way that's compassionate, nurturing, healing, and potentially even transforming.

https://www.fishpond.com.au

 

• Dying to be Me

In Dying to Be Me, Anita freely shares all she has learned about illness, healing, fear, 'being love,' and the true magnificence of each and every human being! https://www.booktopia.com.au

 

• The Five Invitations

The Five Invitations show us how to accept and embrace dying in the midst of a death-denying era and explain how death can be the guide we need to wake up fully to our lives.

https://www.booktopia.com.au

 

• A Better Death

With an emphasis on advocacy, leaving a legacy, and staying true to our deepest convictions, Dr Srivastava tells stories of strength, hope and resilience in the face of grief, and offers an optimistic meditation on living and dying well.

https://www.booktopia.com.au

 

• Understanding Your Grief: Ten Essential Touchstones for Finding Hope and Healing Your Heart

Explaining the important difference between grief and mourning, this book explores every mourner's need to acknowledge death and embrace the pain of loss.

https://www.fishpond.com.au

 

• ABC Everyday

Planning ahead for this event allows you to have a say in everything, from what song is played at your funeral, to what happens to your body and your stuff when you’re gone.

How to prepare for your own death

 

The idea of sitting with someone who is dying, particularly when they’re someone you care about, is something many of us find overwhelming.

How to sit with someone who's dying

 

• ABC News

‘A lot of people are out there, not telling people their family member’s got dementia. They’re embarrassed and don’t want to believe it themselves.’

Carers of loved ones with dementia supported to navigate ‘tiring, isolating’ reality

 

• Better Health Victoria

Every person is different and symptoms experienced at end of life vary.

https://www.betterhealth.vic.gov.au

 

• Natural Death Advocacy Network

A growing Australian network and advocacy partnership of community facilitators, professionals, activists and educators working to enrich the experience of death and dying.

https://ndan.com.au

 

• Dying in the 21 st Century

We can't control if we'll die, but we can "occupy death" in the words of Dr. Peter Saul. He calls on us to make clear our preferences for end of life care - and suggests two questions for starting the conversation.

Let's talk about dying - Peter Saul

 

• I help people die for a living

On this week's episode of For A Living, we focus on Alua Arthur, who calls herself a Death Doula. She helps people prepare for death physically, mentally, and spiritually at Going With Grace. Check out this episode of For A Living to see how she does it!

I Help People Die For A Living - Refinery29

 

• Being Mortal

FRONTLINE follows renowned New Yorker writer and Boston surgeon Atul Gawande as he explores the relationships doctors have with patients who are nearing the end of life. In conjunction with Gawande’s new book, Being Mortal, the film investigates the practice of caring for the dying and shows how doctors — himself included — are often remarkably untrained, ill-suited and uncomfortable talking about chronic illness and death with their patients.

Being Mortal | FRONTLINE

 

• Assisted Dying at the National Press Club

The pain of watching the slow death of his Denton Press Club beloved father, Kit Denton, prompted renowned broadcaster Andrew Denton to establish an advocacy group for voluntary assisted dying called Go Gentle Australia. In 2015, he produced a podcast which examined why more than 70 percent of Australians supported making voluntary assisted dying legal.

Andrew Denton on Assisted Dying at the National Press Club

 

• How to do a ‘Good Death’

In this moving and poignant talk, Jane relates her experience of helping her husband have a "good death" and what she learnt from the process - and how it can help us all prepare for that 100% chance - the chance that we might die some day.

How to do a Good Death - Jane Duncan Rogers

 

• What does a Death Doula do?

People are often curious about my work as a death doula. They want to know how I got started in this field, what my work with clients looks like, and how I structure my practice. I’ll address all these issues and more in this live video.

What does a Death Doula do? - Dr. Sarah Kerr

 

• Dying with an End of Life Doula

For a decade Mariana has provided home care services to elders and the disabled. Mariana provided many of the support services these people need to live fulfilling lives in their own home – often until their dying day. She believes we all need and deserve a kind companion to witness and usher in the process of dying.

Dying with an End of Life Doula - Mariana Luz

 

• B.J. Miller

St Vincent’s Private Hospital Melbourne presents conversations with BJ Miller who is a triple amputee who found his calling in hospice and palliative care.

Conversation with BJ Miller

 

BJ Miller, MD reminds us to consider the fullest view of what it means to be human - from the messy, uncomfortable issues that arise around dying to the delight of being alive in our bodies - as a path to understanding the possibilities available to open to design for the end of life experience.

Reclaiming The End Of Life As A Human Experience

 

Living with Death

On today’s podcast we invited BJ Miller back to talk about death using as our guide his recent NY Times editorial What Is Death? How the pandemic is changing our understanding of mortality.

Living with Death: A Podcast with BJ Miller

 

At the end of our lives, what do we most wish for? For many, it's simply comfort, respect, love. BJ Miller is a hospice and palliative medicine physician who thinks deeply about how to create a dignified, graceful end of life for his patients. Take the time to savour this moving talk, which asks big questions about how we think on death and honour life.

What really matters at the end of life

 

• What we can do to die well

The healthcare industry in America is so focused on pathology, surgery and pharmacology -- on what doctors "do" to patients -- that it often overlooks the values of the human beings it's supposed to care for. Palliative care physician Timothy Ihrig explains the benefits of a different approach, one that fosters a patient's overall quality of life and navigates serious illness from diagnosis to death with dignity and compassion.

What we can do to die well -Timothy Ihrig

 

• The Truth Of It Video Series: Palliative Care

This was filmed as part of a series of unscripted videos called the ‘The Truth of It.’ Learn about patients’ and caregivers’ unique experiences as well as their common threads of emotions, coping and perspective.

The Truth Of It Video Series: Palliative care | Patient experience - Dr. Larry Librach

 

• The Project – End of Life Doula Capture

Helen talks about the role of an End of Life Doula, helping people talk about and plan for their death.

The Project End of Life Doula capture - Helen Callanan

 

• On Our Own Terms

Bill Moyers goes from the bedsides of the dying to the front lines of a movement to improve end-of-life care in On Our Own Terms: Moyers on Dying. Two years in production, this four-part, six-hour series crosses the USA from hospitals to hospices to homes to capture some of the most intimate stories ever filmed and the most candid conversations ever shared with a television audience.

https://billmoyers.com

 

• Compassion and the true meaning of empathy

Buddhist roshi Joan Halifax works with people at the last stage of life (in hospice and on death row). She shares what she's learned about compassion in the face of death and dying, and a deep insight into the nature of empathy.

Compassion and the true meaning of empathy - Joan Halifax

 

• TEDxHobart Talk 

Three steps into the heart of home funerals. It’s time to reclaim the care of our dead. Family-led funerals and home based death care have always been possible and they offer social, emotional and financial benefits to those who choose them.

Three steps into the heart of home funeral - Rebecca Lyons

 

• Doula Connections

Doula Connections provides information on end-of-life doulas and how they can support you. 

Podcast Season 1 

Podcast Season 2 

 

End of Life Planning Form

A form for you to record your end of life wishes and preferences.

https://doulaconnections.com.au

 

• Dying Matters

Let’s talk about it.” Death and dying is one of those topics that’s just hard to talk about. We know that we will all have to face it one day, but we put that “difficult” conversation off until tomorrow.

https://www.hospiceuk.org

 

• Cake

Everything from your favourite songs to life-changing books can help you address your own feelings about a range of difficult topics. Podcasts can do the same. Whether they consist of practical advice about these topics, emotional conversations about them, or both, podcasts offer a convenient and enjoyable way to learn.

https://www.joincake.com

 

• Rove & Sam Show

Radio Interview, Rove and Sam Show Hit 104.1 - Helen Callanan

 

• Life and Beyond

Life & Beyond is a journal where you write down everything your family needs to know when you die. Death isn't an easy subject, although inevitable, many of us would like to think otherwise! You can fill out Life & Beyond at your leisure which will assist your family to organise the farewell you want, and will certainly help administer your estate.

https://lifeandbeyond.com.au

 

• Bottom Drawer Book

The Bottom Drawer Book is an after death action plan that contains lots of practical information for anyone who wants a say in their own farewell. Its brightly coloured illustrations and humorous text encourage thought and understanding of a topic that doesn’t have to be dark or confronting.

https://thebottomdrawerbook.com.au

 

• QUT

An Advance Care Directive is an instruction that a person makes now about their future medical treatment or health care in the event he or she loses capacity to make decisions. They are a useful tool that people can use to communicate their wishes, in advance, to their families, friends and health professionals.

https://end-of-life.qut.edu.au

 

• Touchstone Life Care

Digital online advance care planning.

https://touchstonelifecare.com

 

• Australian Institute of Health and Welfare – CALD Populations

This video for health professionals explores the benefits of Advance Care Planning and how to discuss this with patients with different cultural and religious beliefs and attitudes. This video was the outcome of research South Eastern Sydney Local Health District undertook in 2016/17 with Greek, Mandarin and Cantonese communities exploring how we can improve Advance Care Planning with CALD communities. The research highlighted the need to use professional interpreters and bilingual health professionals to facilitate these conversations.

Advance Care Planning and Culturally and Linguistically Diverse Communities

 

• The Conversation

Talking about death and dying - can we be forced to live despite our wish to have our lives end at some natural point? What options do we have for having a say in how and when we are to die? Today we look at the main recourse for having a say in how our lives end.

https://theconversation.com

 

• Choice

With Australians living longer and sometimes facing a drawn-out decline, being clear about your future healthcare plans is more important than ever. But whether your end-of-life wishes will be honoured is another story. And this is where advance care directives (ACD) come in. We’re here to help you understand what an advance care directive is and the legality of an ACD.

https://www.choice.com.au

 

• The Groundswell Project

An emotional will is about your legacy, the things you want to convey in terms of your thoughts, values and memories. It is not a legal document and you are free to be creative with it!!

https://www.thegroundswellproject.com

 

• Your Life Assist

Whether you need immediate assistance or you’re planning for the future, our Free Online Advisory Service can assist. Our aim is to provide resources that inform, support and connect people, and to encourage greater participation and a wider range of choices in their decision-making about significant lifestyle transitions that may occur at any stage of life.

https://yourlifeassist.com.au

 

• Your Life Talks

We talk about the weather, our weekend, sports and our holidays with ease… so why is it so difficult to talk about our life’s journey and our end of life wishes? Finding a way to start these discussions with someone special is usually the most challenging part.

https://yourlifetalks.com

 

• End of Life Direction for Aged Care

ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians.

https://www.eldac.com.au

 

• Older Persons Advocacy Network

OPAN offers a wide range of advocacy services for Australians and can help you understand and exercise your rights, access aged care services and solve aged care problems.

https://opan.org.au

 

• Healthy End of Life Program

The HELP app can help you ‘take the lead’ and feel confident in coordinating the practical and emotional support a family needs when utilising palliative care.

 

• The Postage

The Postage empowers you to control your legacy and build your will-based estate plan in as little as 10 minutes.

 

• Life Rites is a team of independent funeral directors, end of life doulas, counsellors and celebrants based in Sydney. Our focused and personalised end-of-life services guide you and your family through end-of-life and after-death care. At our funeral home in Hurstville we have our own, safe on-site mortuary. We also hold an intimate ceremonial space for you to create the experiences that best suit you and your person.

• Sage Executor Solutions coordinates and manages the deceased estate administration workload associated with searching, reading, comprehending and decision making when a person dies, saving our clients in excess of 100 hours in precious time and energy. If you've downloaded our "What to do now" checklist, Danielle from Sage Executor Solutions can mobilise to action the items on the list for you.

 

• Institute of Professional Organisers

  Supporting you in growing your organising career The Institute of Professional Organisers (The IOPO) is dedicated to advancing the field of Professional Organisers in Australasia. Committed to raising public awareness and supporting our members, we foster development and community to drive individual success and the growth of organising businesses. At The IOPO, we set a standard of excellence through advocacy and education. Our Advisory Board, consisting of Professional Organisers and industry experts, guides our mission. Rooted in core values and a commitment to continual learning, The IOPO's Scope of Practice outlines the roles, responsibilities, and boundaries of Professional Organisers. This ensures a standard of professionalism that elevates our members and the entire industry. A proud symbol of quality, credibility, and trust, The IOPO badge signifies a commitment to excellence.

  https://www.iopo.com.au

 

• National Debt Helpline

If you are struggling with debt following the death of a loved one you can reach out to a financial counsellor by calling the National Debt Helpline on 1800 007 007 or visiting ndh.org.au. Financial counsellors offer free and independent guidance on how to get back on track financially.

 

• Salvation Army
  The Salvation Army is a charitable organization that may provide assistance with funeral expenses. Contact your local Salvation Army office for information.
  https://www.salvationarmy.org.au

 

• St. Vincent de Paul Society
  St. Vincent de Paul is a charitable organization that may offer support for funeral expenses. Reach out to your local St. Vincent de Paul Society conference for assistance.
  https://www.vinnies.org.au

 

• Society of Trust and Estate Practitioners
  STEP is the global professional association for those advising families across generations. Our mission is to inspire confidence in families planning their assets across generations by setting and upholding high professional standards, informing public policy, promoting education, and connecting practitioners globally to share knowledge and best practice.
  https://stepaustralia.com/what-we-do

 

• Succession, Asset Protection & Estate Planning Advisers Association
  The industry's only single point of contact association; designed to support the growing speciality of Succession, Asset Protection & Estate Planning.
  https://www.sapepaa.org.au

 

• Certified Practising Accountant Australia
  https://www.cpaaustralia.com.au

 

• Institute of Certified Bookkeepers
  https://www.icb.org.au

 

• Australian Bookkeepers Network
  https://www.austbook.net

 

• Australian Superannuation Fund Association         

  Level 11, 77 Castlereagh Street, Sydney NSW 2000

  PO Box 1485, Sydney, NSW 2001

  www.superannuation.asn.au

 

• Australian Securities and Investments Commission (ASIC)  

National, Australian Securities and Investments Commission

7/120 Collins Street, Melbourne VIC 3000

Ph: 1300 300 630

www.asic.gov.au

 

• The Insurance Council of Australia

https://insurancecouncil.com.au

 

Public Guardians  

 

• Victoria

Office of the Public Advocate, 1300 309 337,

Contact OPA - Office of the Public Advocate

 

• NSW

NSW Trustee and Guardian, 160 Marsden Street, Parramatta NSW 2150

(02) 8688 2600

https://www.tag.nsw.gov.au

 

• Australian Capital Territory

Public trustee and guardian, Ground floor 221 London Circuit

(Cnr London Crct and Nangari Street), Canberra City ACT 2600

Public Trustee and Guardian, GPO Box 239, Canberra ACT 2601

PTG@act.gov.au

02 6207 9800

Home - Public Trustee and Guardian (act.gov.au)

 

• Queensland

Public Guardian

Phone: 1300 653 187              Fax: 07 3738 9496

Email: publicguardian@publicguardian.qld.gov.au

Office of the Public Guardian : Contact us

 

• Northern Territory

Northern Territory Public Guardian, 1^st Floor zone B, Nichols Place, Crn Cavenagh and Bennet Street, Darwin NT 0801

Postal: GPO Box 1722, Darwin NT 0801

Phone: 1800 810 979              Fax: (08) 8942 6891
Email: pgt@nt.gov.au
Northern Territory Public Guardian and Trustee

 

• South Australia

Office of the Public Advocate, 211 Victoria Square, Adelaide, SA 5000,

 Kaurna Country.

GPO Box 464, Adelaide SA 5001

1800 066 969

opa@agd.sa.gov.au, Office of the Public Advocate | Office of the Public Advocate (opa.sa.gov.au)

 

• Western Australia

Office of the Public Advocate,

Office of the Public Advocate (www.wa.gov.au)

 

• Tasmania

Office of the Public Guardian, GPO Box 825, Hobart TAS 7001

1800 955 772              (03) 6165 3444-after hours emergency number

Contact us | Office of the Public Guardian

 

PUBLIC ACCOUNTANTS

 

• Head Office

Institute of Public Accountants, Level 6, 555 Lonsdale Street, Melbourne VIC 3000

GPO Box 1637, Melbourne VIC 3001

T: (03) 8665 3100                    F: (03) 8665 3130

headoffice@publicaccountants.org.au

www.publicaccountants.org.au

 

• Victoria and Tasmania

Institute of Public Accountants, Level 6, 555 Lonsdale Street, Melbourne VIC 3000

GPO Box 1637, Melbourne VIC 3001

vicdivn@publicaccountants.org.au (Victoria)

tasdivn@publicaccountants.org.au  (Tasmania)

www.publicaccountants.org.au

 

• South Australia and Northern Territory

Institute of Public Accountants, Level 13 / 431 King William St, Adelaide SA 5000

PO Box 6368, Halifax St, SA 5000

T: (08) 8100 8500                    F: (03) 8665 3130

 sadivn@publicaccountants.org.au

www.publicaccountants.org.au

 

• Western Australia

Institute of Public Accountants, 250 St Georges Terrace, Perth, WA, 6000

PO Box 7309, Cloisters Square WA 6850

T: (08) 9368 7600                    F: (03) 8665 3130

wadivn@publicaccountants.org.au

www.publicaccountants.org.au

 

• Stockbrokers and Investment Advisers Association

National, Level 2, 74 Pitt Street, Sydney NSW 2000

Phone: 02 8080 3200
Email: info@stockbrokers.org.au,

www.stockbrokers.org.au

• Australian Funeral Directors Association

  The Australian Funeral Directors Association (AFDA) mission is promote professional funeral standards within the funeral industry. 

  AFDA member firms are chosen by the majority of families to provide funeral arrangements for their loved ones. AFDA is widely recognised by Governments, the media and industry suppliers as the authoritative voice on funeral matters in Australia and its key objective is to optimise the funeral experience and ensure quality delivery of service to the wider community by enhancing and promoting professional funeral standards.

  For your own peace of mind, select a funeral director who is a member of the AFDA which requires its members to honour a strict code of ethics and conduct. The code is a reassurance to the community of sincere care and professional service, particularly at a time of uncertainty and distress for grieving family and relatives. AFDA member firms must also comply with the required standards for premises, equipment, and vehicles, and undertake continuing professional development annually. 

  https://afda.org.au

   

• Australian Home Funeral Alliance

  The mission of the AHFA is for every person dying in Australia to have access to a home funeral. AHFA is the Australian national peak body for home funerals and family led death care. AHFA sits as a bridge between community and professional knowledge, advocating for evidence-based best practice standards and an increase of people's agency and capacity. By bringing together community and professional voices, AHFA aims to foster a healthier culture around death and dying.

  https://www.ahfa.org.au

 

• Funeral Celebrants Association Australia (Inc)
  Funeral Celebrants Association Australia (Inc) offers a support network for funeral celebrants, families, and members of the funeral industry.
  https://www.funeralcelebrants.org.au

 

• Natural Death Advocacy Network
  We provide individuals, families and communities with professional, creative and informed assistance to choose meaningful, humane and ecological pathways at the end of life.
  https://ndan.com.au

 

• Sustainable Funerals Group

 

• Tender Funerals 
  A not-for-profit funeral service model that aims to ensure all Australians can access meaningful and affordable funerals.
  https://tenderfunerals.com.au

 

• National Funeral Directors Association
  The National Funeral Directors’ Association has been a leading voice in the Australian funeral industry since 1995. The association aims to keep funeral directors up-to-date with developments and industry legislation as well as identifying emerging pathways to success for funeral directors.
  https://nfda.com.au

 

• Australian Federation of Civil Celebrant
  The Australian Federation of Civil Celebrants Inc. (AFCC) is the largest national association of professional Celebrants with over 2,000 members providing professional celebrancy for ceremonies for all occasions.
  https://www.afcc.com.au

 

• The Celebrants Network Inc.

Promoting civil ceremonies and celebrations for everyone. The Celebrants Network Inc members are marriage celebrants; memorial and funeral celebrants; family and naming celebrants, celebrants for all occasions.

 

• Australian Cemeteries and Crematorium Association 
  The Australasian Cemeteries & Crematoria Association (ACCA) is a non-profit professional organisation that exists to provide leadership, professional services and development, communication and networking platforms to the cemetery and crematorium industry.
  https://accaweb.com.au

 

• Master Stone Masons Association Victoria
  Purchasing a Memorial for a loved one is an emotional decision that requires serious thought and consideration at a time when you are under emotional stress. Our members will guide you through this process with integrity, compassion and professionalism.
  https://msma.org.au

 

• Flower Industry Australia 
  The national representative body for Australian flower growers and florists.

 

• Holistic End of Life and Deathcare Australia

Holistic End of Life and Deathcare Australia’s vision is to grow the holistic end of life, deathcare, after death and funeral care space in Australia.

https://held.org.au

 

• Guide to green funerals in Australia

A green funeral (also known as a “green burial” or “natural burial”) is a funeral that seeks to make as little impact upon the environment as possible. For many Australians, having a green funeral is appealing as it’s a way to leave the world with minimal impact to the environment. It’s a trend that’s growing in popularity as shown by the increasing number of green burial sites across Australia.

https://www.gatheredhere.com.au

 

• Australian Natural Burial Project

The Australian Natural Burial Project is the expression of an idea and a vision shared by the Contributors – a recognition of the opportunity that exists right now in Australia to promote a movement that links meaningful end-of-life rituals with positive environment action.

https://www.australiannaturalburialproject.org

 

• Treading lightly in death: natural burials enriching on many levels

Arun Ramchand hears first-hand the many reasons people opt for natural burials within a cemetery. Mr Ramchand says concerns for future generations and the environment are key motivators for people opting for a natural burial.

https://palliativecare.org.au

 

• Eco-burials

Although many families are considering alternatives to traditional burial practices, their decision usually comes down to a matter of cost. According to research by the Australian Funeral Directors Association, a funeral’s cost is considered more important than religion, life philosophy and culture.

Home funeral options on the rise as consumers think outside the box - ABC News

 

• Natural Burial Grounds Fact Sheet

A natural burial ground is a designated piece of land set aside for the internment of bodies in the soil in a manner that does not inhibit decomposition but allows the body to be naturally recycled.

https://growfoodslowfood.com

 

• Environmental Impact of Funerals Infograph

TalkDeath, in collaboration with Keeper Memorials, recently launched an updated version of this infograph for 2021.

https://talkdeath.com

 

• Natural Grace Holistic Funerals

We believe that providing the opportunity to choose what is right for you, your family, and the people you love is vital. We see from experience that genuine, honest engagement is the best way of honouring the dead and the pain of bereavement. We know that the law supports families who for instance, want to keep their deceased at home for a period of time – as well as many other traditional practices.

https://naturalgrace.com.au

 

• Natural Burial - Australia

Australian Capital Territory - https://www.canberratimes.com.au  

North South Wales - https://www.frybros.com.au 

Queensland - https://thebottomdrawerbook.com.au 

South Australia - https://aca.sa.gov.au https://www.naturalfuneralcompany.net

Tasmania - https://www.centralcoast.tas.gov.au 

Victoria - https://www.gmct.com.au 

Western Australia - https://www.wa.gov.au 

 

• Event Live

An effortless live streaming platform for the most important moments of your life.

 

• Funeral Bookings

Helps plan a funeral, compare prices, read real reviews and book and pay online all from the comfort of your home.

• ACON

We’re here for community health, inclusion and HIV responses for people of diverse sexualities and genders

https://www.acon.org.au

 

• QLIFE:

QLife is for LGBTIQ+ people and their loved ones wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships. QLife is a national peer support helpline open 3pm – midnight everyday.

 

• Palliative Care:

The palliative care toolkit for LGBTIQ+ consumers we suggest you add is below:

https://www.barwonhealth.org.au

 

• SILVER RAINBOW: LGBTI-INCLUSIVE AGEING & AGED CARE 
  CHOOSING AN AGEING & AGED CARE SERVICE THAT IS LGBTI INCLUSIVE
  A multipurpose tool to support people who are beginning to access ageing & aged care services. The factsheet provides a series of questions that can help people to decide if a service is LGBTI inclusive.
  https://www.lgbtiqhealth.org.au

 

• SAFEGUARDING THE END OF THE RAINBOW: 
  A guide to help LGBTI people to plan an end of life of their choice
  This guide tailored for older LGBTI community members on how to plan for future care and medical needs, finances and estate, and funeral and burial wishes.
  The guide was produced by COTA Victoria together with Transgender Victoria.
  https://www.lgbtiqhealth.org.au

 

• HERE is ACON’s digital hub for information on suicide and situational distress, connecting people of diverse gender and sexuality, their loved ones, and service providers in NSW to care, support, and resources. 

 

• The Alternatives to Suicide's primary focus of Alternatives to Suicide lies in mutual connection and relationship. While one outcome may be suicide prevention, the parameters of Alternatives to Suicide groups are distinctly different from current suicide prevention efforts.

 

• DISCHARGED is an organisation that is driven by lived experience. We specialise in running peer support groups for people with personal experience of suicidal thoughts or feelings. Our support groups create space for us to come together and talk about suicide without being judged or put through a risk assessment. We focus on self-help and mindfully listen to each other’s stories, rather than trying to ‘fix’ or diagnose problems.

 

• Suicide is a complex subject. Finding support can feel incredibly isolating, overwhelming and intimidating for anyone in this space. For LGBTIQA+ individuals, our feelings are often amplified by experiences of discrimination, barriers to accessing support and a lack of suitable resources that center our unique experiences of LGBTIQA+ communities at Charlee.

 

• Support After Suicide Hub (SASH) is the place to find support and connection for LGBTQIA+ people who have lost someone to suicide. SASH has information, resources, and an online community forum for LGBTQIA+ people bereaved by suicide aged 18+ to connect with each other.

• First Nations
  It's important to approach ‘Sorry business’ with cultural respect and sensitivity. Local community elders, leaders, and cultural advisors are valuable sources of guidance and support during these times. Additionally, contacting community organizations directly for information tailored to specific regions is recommended.

 

• 13YARN 
  Thirteen YARN is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week. 13YARN empowers our community with the opportunity to yarn without judgement and provide a culturally safe space to speak about their needs, worries or concerns.
  https://www.13yarn.org.au

 

• National Aboriginal Community Controlled Health Organisation (NACCHO)
  The National Aboriginal Community Controlled Health Organisation (NACCHO) is the national leadership body for Aboriginal and Torres Strait Islander health in Australia.
  https://www.naccho.org.au

 

• Australian Indigenous HealthInfoNet  - Aboriginal and Torres Strait Islander Cultural Ways Portal
  The Australian Indigenous HealthInfoNet‘s mission is to contribute to improving the health of Australia’s Aboriginal and Torres Strait Islander people and assist in ‘closing the gap’ by facilitating the sharing and exchange of relevant, high-quality knowledge.
  https://healthinfonet.ecu.edu.au

 

• National Aboriginal and Torres Strait Islander Healing Foundation: Healing Portal
  The Healing Foundation’s Aboriginal and Torres Strait Islander Healing Portal, is an online hub for people working in healing, health, justice, education, employment, child protection, community services and family violence sectors.
  The Healing Portal is designed to encourage information sharing across sectors. It brings together best practice healing initiatives and information about why healing is needed, and what is working in Aboriginal and/or Torres Strait Islander communities. 
  https://healthinfonet.ecu.edu.au

 

• Victorian Aboriginal Funeral Service
  The Victorian Aboriginal Funeral Service (VAFS) provides community based culturally strong funerals and care for grieving community members and has been doing so since the 1970s.The Victorian Aboriginal Funeral Service has been a program of the AAL since 1995 and is based at the Aboriginal Advancement League (AAL) located in Thornbury, Melbourne, with its mortuary in Clifton Hill.
  https://aal.org.au/programs

 

• Australian Institute of Aboriginal and Torres Strait Islander Studies
  A range of resources to assist you with your Aboriginal and Torres Strait Islander family history research.
  https://aiatsis.gov.au

 

• Koorie Heritage Trust – Koorie Family History Service
  Through our Koorie Family History Service, we provide confidential client-based genealogy research and referral service. We assist Victorian members of the Stolen Generations, Koories in custody and members of the Victorian Koorie Community to trace their family history and access records
  https://koorieheritagetrust.com.au

 

• Youpla Group Funeral Benefits Program
  On 8 February 2024 the Australian Government announced that the Youpla Support Program will replace the Youpla Group Funeral Benefits Program from 1 July 2024.

From 1 July 2024

Under this new Program, people who paid premiums for Youpla Group policies that were active anytime on or after 1 August 2015 can apply to receive a resolution payment.
For more information, visit niaa.gov.au/youpla

 

• NSWALC Funeral Fund
  As part of its commitment to the Aboriginal people of NSW and to fulfil its legislative commitments to provide community benefits to members of Local Aboriginal Land Councils and the wider Aboriginal community, the New South Wales Aboriginal Land Council (NSWALC) offers Land Council members, and Aboriginal people resident in New South Wales the ability to seek limited financial grants under a Community Benefits Scheme.
  https://alc.org.au/funeral-fund

 

• The Aboriginal Funeral Transport Program (NSW only)
  The Aboriginal Funeral Transport “Sorry Business” initiative provides assistance with transport for Aboriginal communities throughout New South Wales, including metropolitan Sydney, to attend funerals within NSW.
  https://www.transport.nsw.gov.au

 

• Mob Strong Debt Help

  Provides free nationwide legal advice and financial counselling services for Aboriginal and Torres Strait Islander people. You can call them on 1800 808 488 Mon-Fri from 9:30am to 4:30pm.

  https://financialrights.org.au

 

• eSafetyFirstNations
  Hear stories from mob in language and find tips to help you be deadly online.
  https://www.esafety.gov.au

 

• National Indigenous Critical Support Service

The NICRS is a service of Thirrili (above), supporting Aboriginal and Torres Strait Islander people.

https://www.moveformentalhealth.com.au

• Coroners Courts

VIC Coroners Court of Victoria

65 Kavanagh Street, Southbank VIC 3006

Phone: 1300 309 519

https://www.coronerscourt.vic.gov.au

 

NSW Coroners Court of NSW

Coroners Court

1A Main Avenue Lidcombe NSW 2141

Phone: 02 8584 7777

www.coroners.nsw.gov.au

 

QLD Queensland

Coroners Court

Level 3, Brisbane Magistrates Court 363 George Street

Brisbane QLD 4000

GPO Box 1649

Brisbane QLD 4001

(07) 3738 7050

state.coroner@justice.qld.gov.au

www.coronerscourt.qld.gov.au

 

South Australia

Coroners Court

Court Administration Authority of South Australia

302 King William St Adelaide SA 5000

Ph: 08 8204 0600

coroner@courts.sa.gov.au

www.courts.sa.gov.au

 

Australian Capital Territory

4-6 Knowles Place, Canberra City ACT

(02) 6205 0000

www.courts.act.gov.au

 

Western Australian

Coroners Court of Western Australia

Coroner's Court

Level 10, Central Law Courts 501 Hay Street

PERTH WA 6000

Phone: (08) 9425 2900 or 1800 671 994

www.coronerscourt.wa.gov.au

 

• The Law Society of Western Australia 
  https://lawsocietywa.asn.au

 

• The Law Society Northern Territory 
  https://lawsocietynt.asn.au

 

• The Law Society of Victoria 
  https://www.liv.asn.au

 

• The Law Society of the Australian Capital Territory 
  https://www.actlawsociety.asn.au

 

• The Law Society of New South Wales
  Succession Law Committee: https://www.lawsociety.com.au

 

• The Law Society of Queensland 
  https://www.qls.com.au

 

• The Law Society of South Australia
  https://www.lawsocietysa.asn.au

 

• The Law Society of Tasmania 
  https://www.lst.org.au

 

• Legal Aid
  Provides assistance with legal problems, especially to people who are socially or economically disadvantaged.

   

• Australian Capital Territory (ACT):
  https://www.legalaidact.org.au

 

• New South Wales (NSW):
  https://www.legalaid.nsw.gov.au

 

• Northern Territory (NT):
  https://www.legalaid.nt.gov.au

 

• Queensland (QLD):
  https://www.legalaid.qld.gov.au

 

• South Australia (SA):
  https://lsc.sa.gov.au

 

• Tasmania (TAS):
  https://www.legalaid.tas.gov.au

 

• Victoria (VIC):
  https://www.legalaid.vic.gov.au

 

• Western Australia (WA):
  https://www.legalaid.wa.gov.au

 

• Will It Your Way

  Will it Your Way (WIYW) is established and run by Kay Catanzariti and is a registered Charity with the ACNC under the subtype of: Advancing education. WIYW are also proud to be affiliated with the DonateLife Community Partner Program.

   

  Kay’s drive for Will It Your Way is her son Ben who was tragically killed suddenly in 2012 at Kingston ACT Australia in a workplace incident at the age of 21. Her experiences have inspired her to make young Australian adults aware of the importance of making a legally binding Will/Estate Plan as soon as they turn 18 years of age.

  https://www.willityourway.com

 

• Doyles List
  The premier Asia-Pacific Directory of Leading Lawyers, Law Firms & Barristers.
  https://doylesguide.com

 

• National, Law Council of Australia

Level 1 MODE3/24 Lonsdale Street

Braddon ACT 2612

02 6246 3788

mail@lawcouncil.au

www.lawcouncil.au

 

 

• SUPREME COURT PROBATE,  

Victoria

Supreme Court of Victoria Probate Office, 450 Little Bourke Street, Melbourne VIC

Probate Office Supreme Court of Victoria P. O. Box 13331 Law Courts VIC 8010

03 8600 2006

probate@supcourt.vic.gov.au, Contact the Court | The Supreme Court of Victoria

 

NSW

Supreme Court of NSW, 184 Philip Street, Sydney NSW 2001

GPO Box 3, Sydney NSW 2001

sc.probate@justice.nsw.gov.au

1300 679 272

https://supremecourt.nsw.gov.au

 

Australian Capital Territory

ACT Supreme Court, 4-6 Knowles Place, Canberra City ACT 2601

ACT Supreme Court GPO Box 1548 Canberra City ACT 2601

02 6205 0000,

Probate - ACT Supreme Court

 

Queensland

Supreme Court Queensland, QEII Courts of Law Complex, 415 George Street, Brisbane QLD 4000

PO Box 15167, City East QLD 4002

1800 497 117

ccu@justice.qld.gov.au

Wills and probate | Queensland Courts

 

Northern Territory

Supreme Court Northern Territory, Supreme Court Building, State Square DARWIN NT 0800

Darwin Supreme Court GPO Box 3946 DARWIN NT 0801

Darwin Registry:(08) 8999 6562         Alice Springs Registry: (08) 8951 5727 

ProbateOfficer.NT@nt.gov.au

Wills & probate | Supreme Court NT

 

South Australia

Courts Administration South Australia, 1 Gouger Street, Adelaide SA 5000

GPO Box 1068, Adelaide SA 5001

1800 571 191              61 8 8204 2444

enquiry@courts.sa.gov.au,

Probate - CAA (courts.sa.gov.au)

 

Western Australia

Supreme Court Western Australia, Level 11 David Malcolm Justice Centre, 28 Barrack Street

Perth WA

(08) 9421 5333 (option 1)

supremecourt.probate@justice.wa.gov.au

Wills & Probate (supremecourt.wa.gov.au)

 

Tasmania

Supreme Court Tasmania, 5 Salamanca Place

Hobart TAS

Probate (supremecourt.tas.gov.au)

 

• End of Life Law in Australia

End of Life Law in Australia provides accurate and practical information to assist you to navigate the challenging legal issues that can arise with end of life decision-making. It is a broad introduction to end of life laws in each Australian State and Territory to help you know the law, and your rights and duties. Click here to subscribe to Recent Developments in end of life law.

https://end-of-life.qut.edu.au

 

• Enduring Power of Attorney – Australia

Recording your choices - relevant legal documents for end of life.

 

Australian Capital Territory - https://www.advancecareplanning.org.au

North South Wales - https://www.advancecareplanning.org.au

Northern Territory - https://www.advancecareplanning.org.au

Queensland - https://www.advancecareplanning.org.au

South Australia - https://www.advancecareplanning.org.au

Tasmania - https://www.advancecareplanning.org.au

Victoria - https://www.advancecareplanning.org.au

Western Australia - https://www.advancecareplanning.org.au

• Trove
  Search Trove to explore amazing collections from Australian libraries, universities, museums, galleries and archives. It’s free and available online all day, every day. 
  https://trove.nla.gov.au

 

• The Society of Australian Genealogists
  SAG is an organisation that welcomes enthusiastic amateurs alongside professional genealogists, sharing a passion for family history.
  https://www.sag.org.au

 

• National Library of Australia
  https://www.nla.gov.au

 

• The National Archives of Australia
  https://www.naa.gov.au

 

• Genealogical Society of Victoria (GSV)
  https://www.gsv.org.au

 

• A Moment With.      https://amomentwith.com

It’s a place to privately, and simply, create and share stories, and preserve those unique and authentic voices.

• Australian Competition and Consumer Commission (ACCC):
  The ACCC is Australia's consumer watchdog, providing information on consumer rights, fair trading practices, and business regulations.
  https://www.accc.gov.au

 

• RedBook
  RedBook is provides car prices, values, vehicle identification and pricing information in Australia and the Asia Pacific region. Fast & easy car valuation for buyers & sellers
  https://www.redbook.com.au

 

• The Auctioneers & Valuers Association of Australia
  The AVAA is Australia’s peak national body of Auctioneers and Valuers of fine art, antiques and collectables, goods, chattels, plant and equipment. 
  https://www.avaa.com.au

 

• Australian Antique and Art Dealers Association (AAADA):
  AAADA represents antique and art dealers in Australia and can provide valuable industry information.
  https://aaada.org.au

 

• Motor Traders Association of Australia
  The Motor Trades Association of Australia Limited (MTAA) represents retail motor trades businesses including retail, service, repair recycling and associated industries
  https://www.mtaa.com.au

 

• Boating Industry Association Ltd (BIA)
  The Boating Industry Association Ltd (BIA) is the peak industry body in Australia that represents the interests of boating
  https://bia.org.au

 

• Australian Valuers Institute

admin@valuersinstitute.com.au

Ph: 1300 748 506

http://www.valuersinstitute.com.au

 

• National Real Estate Association

NREA National

PO Box 514 South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

www.nrea.org.au

 

Victoria

NREA Victoria, 514 City Road, Melbourne VIC 3205

Ph: 03 9964 0909

www.nrea.org.au

 

NSW

NREA NSW Legislation, PO Box 514, South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

New South Wales Legislation – NREA

 

South Australia

NREA South Australia Legislation, PO Box 514, South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

South Australia Legislation – NREA

 

Queensland

NREA Queensland Legislation, PO Box 514, South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

www.nrea.org.au

 

Tasmania

NREA Tasmania Legislation, PO Box 514, South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

Tasmania Legislation – NREA

 

Western Australia

NREA Western Australia Legislation, PO Box 514, South Melbourne VIC 3205

Ph:(03) 9964 0909

Email: admin@nrea.org.au

www.nrea.org.au

• Griefline – Losing a pet Fact sheet
  Losing a pet can be just as painful as losing a friend or family member. This fact sheet shares information about how to cope and support yourself through your grief.
  https://griefline.org.au

 

• Griefline - Pet Bereavement Online Forum 
  https://griefline.org.au

 

• RSPCA Australia:
  The Royal Society for the Prevention of Cruelty to Animals (RSPCA) provides information on pet loss.
  https://kb.rspca.org.au

 

• Pets and People website
  Helpful information and links available on this website: https://petsandpeople.com.au

• National Australian Cleaners Association 
  (NACLA) serves the improvement of service standards in the Australian cleaning industry through innovation, business operation guidelines and support for registered members.

https://nacla.com.au

• For best practices on storing physical documents in your home you may want to keep these items safe from people you don't want accessing your personal information, as well as any emergencies, like fires or floods. Consider general advice such as using lockable filing cabinets, safes, or secure storage areas. Additionally, shredding sensitive documents before disposal is recommended. Refer to the government websites below for the advice on best practice.

   

• The Office of the Australian Information Commissioner are an independent agency within the Attorney-General’s portfolio. Our primary functions are privacy, freedom of information and government information policy. Our responsibilities include conducting investigations, reviewing decisions, handling complaints, and providing guidance and advice.
  

 

• Social media and online privacy
  https://www.oaic.gov.au

 

• Information for consumers
  https://www.oaic.gov.au

 

• Australian Cyber Security Centre (ACSC)
  The Australian Signals Directorate's Australian Cyber Security Centre (ASD's ACSC) leads the Australian Government’s efforts to improve cyber security. Our role is to help make Australia the most secure place to connect online.
  https://www.cyber.gov.au

 

• eSafety Commissioner
  The eSafety Commissioner focuses on promoting online safety for Australians. It provides information and resources on a wide range of online safety topics, including privacy.
  https://www.esafety.gov.au

 

• Office of the Australian Information Commissioner (OAIC)
  The OAIC is responsible for privacy protection in Australia. It offers guidance on privacy issues and individuals' rights regarding their personal information.
  https://www.oaic.gov.au

 

• After Cloud

After cloud is for capturing life’s moments. It’s your private place to securely store memories, thoughts, wishes and important or meaningful information that you can share with your loved ones.

 

• Record Me Now

Let’s you make video legacy for yourself, your family and loved ones.