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The Future of Funerals: Insights from Kelly Scott, President of Australian Funeral Directors Association

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30th May 2024

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About this episode

Ever wondered what it’s like to grow up in a family of funeral directors? Join me as I chat with Kelly Scott, the General Manager of T.J. Scott and Son Funeral Directors in the Macedon Ranges.

Kelly shares her unique journey, insights on dealing with death, and the profound importance of family and community in the funeral industry.

Kelly Scott, a fourth-generation funeral director, takes us through the fascinating and often misunderstood world of funeral services. Kelly, who joined the family business over 30 years ago, shares her experiences growing up around the funeral home, how she and her family approach death with sensitivity and respect, and the evolving nature of funerals in modern times.

Growing up in a funeral home might seem unusual to many, but for Kelly, it was just part of life. She recounts her childhood experiences, from family dinners interrupted by the phone ringing to her initial misconceptions about her father’s work. Despite the ever-present nature of death in their lives, Kelly’s family maintained a clear boundary between work and home, respecting the privacy of those they served.

As Kelly delved into the funeral industry, she discovered her passion for helping families during their most difficult times. She talks about the importance of personalised funerals and how small touches, like playing a loved one's favourite music or involving families in the care of the deceased, can make a significant difference. Kelly’s dedication to her work is evident as she describes the joy she finds in supporting families and ensuring that every funeral is a meaningful and comforting experience.

Join us for an episode that sheds light on the compassionate side of funeral services and the dedicated professionals who make saying goodbye a little bit easier. If you enjoyed this episode, please leave a review and share it with someone who might benefit from these heartfelt insights.

Remember; You may not be ready to die, but at least you can be prepared.

Take care,

Catherine

Show notes

Guest Bio
Podcast Guest - Image
Kelly Scott

President of Australian Funeral Directors Association

Kelly Scott is the General Manager of T J Scott & Son Funeral Directors based in the Macedon Ranges, Victoria – it’s a family business, which was established by her great-grandfather Thomas John Scott in 1938. She works alongside her father John Scott, and brother Daniel and has joined the profession in 1990, over 30 years ago. Kelly is President of the Australian Funeral Directors Association.

 

Kelly with her father John Scott, and brother Daniel Scott.

 

Summary

Key points:

  • Childhood in a Funeral Home: 
    • Kelly describes growing up in the only funeral home in Kyneton.
    • Early misconceptions about her father's work and the privacy maintained by her family.
  • Joining the Family Business: 
    • Kelly’s journey into the funeral industry, starting with administrative tasks.
    • The natural progression from nursing to funeral directing.
  • Personalising Funerals: 
    • The importance of making funerals personal and reflective of the deceased's life.
    • Examples of unique touches, such as custom image-wrapped coffins and incorporating personal items.
  • Professional Insights: 
    • Kelly’s role as the President of the Australian Funeral Directors Association.
    • The impact of the COVID-19 pandemic on the funeral industry and advocating for essential service recognition.

Transcript

1
00:00:03,470 --> 00:00:06,810
Catherine: And what direction or
improvements would you like to see

2
00:00:07,360 --> 00:00:09,939
under your, your term as president of

3
00:00:10,080 --> 00:00:10,710
Kelly: AFDA?

4
00:00:11,660 --> 00:00:12,779
Oh, another great question.

5
00:00:12,780 --> 00:00:17,150
I think I'm really passionate about
learning and about continued learning.

6
00:00:17,179 --> 00:00:19,369
So as my dad said, we alway ... Read More

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